Ground Operations Agent – Heathrow: Flight Prep & Baggage

British Airways; Hounslow; On-site; GBP 12,000 - 16,000; Full time

Benefits offered by this job

Unlimited standby tickets

Discounted airfares

Staff travel benefits

Job summary

British Airways is hiring Ground Operations Agents on a 9-month fixed-term contract at Heathrow, based in Terminal 3 or 5 depending on need. You will support peak periods, work outdoors in all weather, and handle baggage and aircraft preparation with varied shifts (early and late).

7 days a week, including holidays, with potential for permanent roles based on business needs. Role requires a Full UK Manual Driving Licence, unrestricted right to work in the UK, and ability to obtain an airside ID

Qualifications

• Fluent English required for all customer interactions.
• Full UK manual driving licence held for at least 12 months.
• Unrestricted right to live and work in the UK; ability to obtain airside ID pass.

Responsibilities

• Prepare aircraft for arrival and departure.
• Load/unload customer baggage and cargo (up to 32 kg).
• Deliver baggage to collection/drop-off points.
• Undertake airside logistics for safe arrivals/departures.
• Perform safety checks and report issues.
• Follow SOPs with emphasis on safety and punctuality.
• Identify opportunities to improve baggage operations.

Skills

Fluent English

Manual driving licence

UK work rights

Job description

British Airways is hiring Ground Operations Agents on a 9-month fixed-term contract at Heathrow, based in Terminal 3 or 5 depending on need. You will support peak periods, work outdoors in all weather, and handle baggage and aircraft preparation with varied shifts (early and late).

7 days a week, including holidays, with potential for permanent roles based on business needs. Role requires a Full UK Manual Driving Licence, unrestricted right to work in the UK, and ability to obtain an airside ID