Grocery Store Customer Service & Stock Associate

Waitrose & Partners; Horsham; On-site; GBP 12,000 - 15,000; Full time

Job summary

Waitrose & Partners in Horsham is looking for a Supermarket Assistant to support shopfloor operations with friendly, customer-focused service. You will help keep shelves stocked, fulfill online orders, and assist with Click & Collect and general shopkeeping tasks.

The role emphasizes teamwork, clear communication, and a flexible approach to cover the needs of the branch. Prior experience in customer-facing roles and an interest in food trends are welcomed, with DBS vetting may apply.

Qualifications

• Communication skills to enable you to work effectively as part of a team and with customers.

Responsibilities

• Stock replenishment - ensuring shelves are full and products are in the right place.
• Fulfilling online orders for driver delivery.
• Reducing wastage by following product due diligence and markdowns.
• Supporting the wider shop team including checkout, Click & Collect, and on-demand orders.
• Maintain a safe and tidy working environment.

Skills

Communication skills

Job description

Waitrose & Partners in Horsham is looking for a Supermarket Assistant to support shopfloor operations with friendly, customer-focused service. You will help keep shelves stocked, fulfill online orders, and assist with Click & Collect and general shopkeeping tasks.

The role emphasizes teamwork, clear communication, and a flexible approach to cover the needs of the branch. Prior experience in customer-facing roles and an interest in food trends are welcomed, with DBS vetting may apply.