Grocery Fulfillment & Customer Care Champion

Waitrose & Partners; Exeter; On-site; GBP 12,000 - 15,000; Full time

Job summary

Waitrose & Partners is seeking a Supermarket Assistant to support customers with a friendly, Partner-led service. You’ll help keep shelves stocked, fulfill online orders for delivery, and contribute to reducing waste through good product handling.

Experience in customer-facing roles is welcomed, with an emphasis on clear communication and teamwork. Flexible hours and DBS checks may be required for some roles, reflecting our commitment to safe, high-quality service.

Qualifications

• Communication skills to enable you to work effectively as part of a team and with our customers.

Responsibilities

• Stock replenishment - ensuring shelves are full and products are in the right place for customers.
• Fulfilling online customer orders ready for delivery to customers’ doors.
• Reducing wastage by following product due diligence and markdowns near sell-by dates.
• Support shop team with checkout, Click & Collect, on-demand orders and more.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Skills

Communication

Job description

Waitrose & Partners is seeking a Supermarket Assistant to support customers with a friendly, Partner-led service. You’ll help keep shelves stocked, fulfill online orders for delivery, and contribute to reducing waste through good product handling.

Experience in customer-facing roles is welcomed, with an emphasis on clear communication and teamwork. Flexible hours and DBS checks may be required for some roles, reflecting our commitment to safe, high-quality service.