Grill Assistant - Part-time

Dakota Newcastle; Newcastle upon Tyne; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Stay discounts

Refer-a-friend bonus

Additional holiday

Meals on duty

Uniform provided

Job summary

Dakota Newcastle is seeking an outgoing Grill Assistant to deliver exceptional service in the restaurant. This part-time role focuses on Friday and Saturday evenings, ideal for students or those with weekday commitments.

You will perform table service, take orders, recommend drinks, and work with the Restaurant and Reception teams to maintain smooth communication. Prior waiting or café experience is preferred, and you should be comfortable serving alcohol and thriving in a fast-paced environment.

Qualifications

• At least 1 year working experience, ideally in a hospitality environment.
• Having previous waiting or coffee shop experience is strongly preferred.
• Be an outgoing personality with effective communication skills.
• Ability to work at pace and be proactive for the duration of your shift.
• Willing and able to pour, serve and sell alcohol.
• An enthusiastic individual who will promote our culture of positivity.
• Be task oriented with a great pride for the work they do and attention to detail.
• Flexible with shift patterns and available around the needs of our business.
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

Responsibilities

• Deliver attentive table service within the bar, taking guest orders, and delivering food and drinks to guest tables.
• Creating memorable guest experiences through genuine conversation and personalised drink recommendations.
• Work closely with the Restaurant and Reception team to ensure the effective flow of communication.
• To have a comprehensive knowledge of food and beverage menu options to be able to offer guests recommendations, including understanding the allergens present.

Skills

Communication skills

Customer service

Team player

Job description

We are seeking an outgoing individual with waiting experience for the role of Grill Assistant to deliver exceptional service to our guests. This part-time role, primarily Friday and Saturday evenings, is ideal for students and those with weekday commitments.

PRIMARY ROLE RESPONSIBILITIES

• Deliver attentive table service within the bar, taking guest orders, and delivering food and drinks to guest tables.
• Creating memorable guest experiences through genuine conversation and personalised drink recommendations.
• Work closely with the Restaurant and Reception team to ensure the effective flow of communication.
• To have a comprehensive knowledge of food and beverage menu options to be able to offer guests recommendations, including understanding the allergens present.

APPLICANT REQUIREMENTS

The successful applicant will have/be:

• At least 1 year working experience, ideally in a hospitality environment.
• Having previous waiting or coffee shop experience is strongly preferred.
• Be an outgoing personality with effective communication skills.
• Ability to work at pace and be proactive for the duration of your shift.
• Willing and able to pour, serve and sell alcohol.
• An enthusiastic individual who will promote our culture of positivity.
• Be task oriented with a great pride for the work they do and attention to detail.
• Flexible with shift patterns and available around the needs of our business.
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

WHAT WE OFFER

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

FINANCIAL

• Special discounts on stays and dining at any Dakota
• Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
• Additional holiday day on the first anniversary of your employment
• Meals on duty and uniforming

WELLBEING

• Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
• Support from our inhouse Mental Health Champions
• Family-friendly flexible working options
• Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues

CAREER DEVELOPMENT

• Accredited, certified compliance training given on employment
• Access to a suite of external, certified resources via our Learning Management System
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships

Full terms on our benefits can be found in our Handbook.