Graduate/Trainne Claims Technician

targetjobs UK; Liverpool; Hybrid; GBP 26,000 - 32,000; Full time

Job summary

A leading company is seeking a Graduate Trainee Claims Technician for its Legacy Claims Team. This entry-level position, primarily remote, involves managing claims and offering technical advice while building client relationships. Full training is provided, making it ideal for recent graduates or those seeking a career in claims handling.

Benefits

Company pension

On-site parking

Work from home

Qualifications

• Experience in other claims advantageous.
• Technical background in EL/PL claims is preferred but full training provided.
• Strong communication and relationship-building skills.

Responsibilities

• Handle a caseload of EL/PL Disease and Illness Claims under supervision.
• Liaise with solicitors and brokers while managing diaries and records.
• Oversee litigated claims and support the team to achieve business objectives.

Skills

Policy Interpretation

Stakeholder Management

Communication

Deadline Management

Adaptability

Job description

Pro Insurance currently has exciting opportunities for a Graduate Trainee Claims Technician to join our Legacy Claims Team, processing claims for an existing client.

We operate a hybrid working model: most work is from home, with weekly travel to our Glasgow or Horsham offices, and occasional visits to other locations.

Purpose of Role

Reporting to the Claims Manager, the Graduate Claims Technician will handle a caseload of EL/PL Disease and Illness Claims under supervision, including but not limited to:

• NIHL
• HAVs
• Pleural Plaques
• Liaising with solicitors and brokers
• Managing diaries and post within SLAs
• Building effective internal and external relationships
• Maintaining accurate records for audits and regulatory compliance
• Identifying potential fraud
• Supporting the team to achieve business objectives
• Providing technical advice to external clients
• Overseeing litigated claims to ensure appropriate case strategies
• Contributing to relevant projects
• Strengthening client relationships
• Representing Pro professionally in the marketplace

Knowledge and Skills

• Technical background in EL/PL claims is preferred but not essential; full training provided
• Experience in other claims advantageous
• Strong policy interpretation skills
• Ability to meet strict deadlines
• Managing competing commitments effectively
• Excellent communication and stakeholder management skills
• Knowledge of claims handling, fraud, and legislation
• Adaptability to change
• Claims Handling Authority/Licence appropriate to work
• Professional, approachable relationship-building skills

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Pay: From £26,000 per year

Benefits:

• Company pension
• On-site parking
• Work from home