Graduate Technical Engineer

JAM IT Consultancy Ltd; United Kingdom; Hybrid; GBP 36,000 - 38,000; Full time

Job summary

A leading technology consultancy in the UK is looking for a Graduate Technical Engineer to support national and international clients. You will be engaged in technical problem-solving, building relationships, and providing excellent customer service. Ideal candidates should have a 2:1 degree in relevant fields and strong communication skills. The role offers training and opportunity for personal growth in a dynamic and collaborative environment.

Benefits

Training and career development

Support in software development and AI technologies

Qualifications

• Excellent client-facing, problem-solving skills with solid attention to detail.
• Experience communicating technical information to different audiences.

Responsibilities

• Technical problem-solving and fact finding.
• Maintaining customer relationships and providing excellent service.

Skills

Client-facing skills

Problem-solving skills

Technical communication

Attention to detail

Education

2:1 Bachelor's Degree in Computer Science/STEM/Mathematics/Physics/Chemistry/Electronic/Electrical Engineering/Natural Science

Tools

SQL

Job description

Graduate Technical Engineer – South East England £36-38k

As a Graduate Technical Engineer, you will be working with national and international clients, with experience in technologies such as AI, M2M, IoT, contact centre applications, SaaS, unified communications, security, consultancy and telecoms on a global scale.

Computer Science, STEM, Mathematics, Physics, Natural Science, Electronic Engineering graduates who want to work with technologies such as AI, machine-to-machine learning, cloud applications, unified communications, software solutions IT security and project applications, with a 2:1 or above and A Levels A-B grades or BTEC at Distinction Level.

Training, career development and ongoing support provided. Must have excellent client-facing, problem-solving skills and solid attention to detail. Salary 36-38k. Training in software development, AI technologies, IoT, contact centre applications, machine learning, SaaS, cloud applications, and more. Very much a customer-facing CX role.

Our clients pride themselves on teamwork, quality and agility. This ethos is reflected in their high-quality products and in our ability to provide quick, responsive solutions to customers. With a core team of intelligent and passionate individuals, they are looking for new members to uphold these beliefs and catalyse further successes as they expand globally.

With a desire to succeed you will be a pivotal part of our clients’ fantastic engineering support team. With a vast array of clients, in-depth training and a promote-from-within culture, our clients want you!

The Role

• Technical problem solving
• Fact finding
• Maintaining a commitment to keeping customers informed and building and maintaining relationships of trust with customers
• Providing excellent customer service at all times

Experience Required

The Person

• 2:1 Bachelor's Degree in Computer Science / STEM / Mathematics / Physics / Chemistry / Electronic/Electrical Engineering / Natural Science
• Learning and developing their skills (life-long learner attitude)
• Experience communicating technical information to a variety of technical and non-technical people
• Experience or knowledge of database query language (i.e. SQL) or a desire to learn
• Some programming languages would be of advantage or a willingness to learn
• Good experience in a customer-facing role
• Keen interest in software development applications
• Candidates willing to relocate post-Covid are urged to apply. Remote working is allowed while in Covid restrictions; may need to attend training when restrictions are relaxed.