Graduate Systems Engineer (Customer Support)

TN United Kingdom; City of Edinburgh; Hybrid; GBP 32,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic graduates to join their innovative Graduate Programme. As a Graduate Systems Engineer, you will engage in exciting project work, collaborating with leading engineers to deliver cutting-edge solutions. This role offers a competitive salary, flexible working options, and numerous development opportunities, including access to thousands of online courses. If you are passionate about engineering and eager to make a difference, this is your chance to thrive in a supportive and dynamic environment.

Benefits

Private Healthcare

Dental Schemes

Discounted Gym Membership

Flexible Working Hours

25 Days Holiday

Pension Scheme

Employee Assistance Programme

Training via Coursera

Referral Incentive

Qualifications

• Degree in a relevant STEM discipline is required.
• Strong collaboration and interpersonal skills are essential.
• Experience with data analysis and engineering processes is a plus.

Responsibilities

• Solve technical problems and develop engineering solutions.
• Work closely with engineers across multiple disciplines.
• Engage with stakeholders to understand their needs.

Skills

Problem Solving

Collaboration

Data Analysis

Communication Skills

Education

Degree in Physics

Degree in Mathematics

Degree in Computer Science

Degree in Engineering

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Leonardo

Location:

Edinburgh, United Kingdom

Job Category:

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

38300dd685e7

Job Views:

11

Posted:

28.04.2025

Expiry Date:

12.06.2025

col-wide

Job Description:

Job Description:

Our 12 month Graduate Programme

Joining the Leonardo Graduate Scheme is the opportunity to be part of the next generation of our business. As a Graduate you will join us on £32,000 with a welcome bonus and could receive a generous Temporary Accommodation Allowance if you move more than 40 miles away from home for the role.

You will be provided with a wealth of development opportunities in both virtual and applied working environments. On our programme you will engage with challenging and exciting project work and deliver innovative business or technical solutions as part of a team of subject matter experts. Throughout the programme you will receive coaching and support from your team to achieve your objectives as well as your personal development goals. We are committed to developing our graduates into leading technical or business professionals, and as such we will also support you through your preferred route for chartership.

At Leonardo we value individuals who continuously demonstrate a dedication to their personal development, and this is no different for our graduates. We have partnered with Coursera, the world leading online training platform that offers around 4,000 courses you can sign up to, according to your professional and personal interests. Self-directed learning thrives in this environment.

The opportunity:

At Leonardo, we have an exciting opportunity for a Graduate Systems Engineer to join our team within the Customer Support and Service Solutions (CS3) line of business. The CS3 line of business operates across the UK, providing innovative and invaluable support solutions to our customers. We help to ensure the availability of front-line capability wherever and whenever required.

You will be part of a team working alongside leading engineers, using new technology to solve customer problems. You will be engaging with a wide variety of stakeholders to understand their needs at all stages of the engineering lifecycle.

There are several Graduate Systems Engineering roles available in CS3 – your role will be in one of the following three areas:

Support Solution Design: Conceptual design and development of new support solutions and services, including those for transformational RAF and Army programmes and Team Tempest

Technical Support: Hands-on testing and repair of some of our in-service equipment, including associated test equipment, across helicopters and fast jets

Digital: Application of digital tools and methodologies to help understand how our equipment performs when it is being used by our customers, and how effective our support solutions are

As part of the application process, you will have the opportunity to explore which area would be the best fit for you. Alongside your main role, you will also have the chance to take part in a project with other early careers individuals, focused on developing and implementing an innovative engineering solution for CS3.

Throughout the Graduate Programme, you will receive coaching and support from your team, including our dedicated CS3 Early Careers Manager, to achieve your objectives as well as your personal development goals. We will also support you through your preferred route for chartership, and there will be opportunities to get involved in STEM activities with local schools and universities.

This role can be based at either our Luton or Edinburgh site. It is likely to include travel, both within the UK and possibly also abroad, to provide in-person support to our customers. Leonardo also operates a Custom (hybrid) working model that allows our employees to split their time between attending the workplace and working remotely.

What you’ll do as a Graduate Systems Engineer:

Dependent on the specific role, you will do a combination of the following:

Use technical expertise to solve problems, generate ideas and be pro-active within the team.

Develop practical skills in engineering design, development and verification for complex solutions, understanding key processes and technologies.

Develop and apply your academic knowledge to undertake various activities across the engineering lifecycle, delivering to agreed performance targets, including cost and schedule.

Work closely with engineers across multiple disciplines.

Visualise and understand customer problems.

Capture and manage customer requirements.

Data analysis, modelling, visualisation and dashboard development.

Complete tasks to a high standard and in accordance with appropriate processes and procedures.

Take an active role in engineering process improvement.

We would like to hear from you if you have a combination of the following:

A degree in a relevant discipline, including Physics, Mathematics, Computer Science, Engineering, or other STEM subject.

Passion for engineering

Self-motivation with an aptitude for problem solving and an ability to drive difficult issues to conclusion

Ability to work with minimum direction or supervision on complex tasks

Ability to apply big-picture thinking to look at problems as a whole

Strong collaboration and inter-personal skills, and the ability to interact with subject matter experts regarding a range of technical and operational topics

Ability to plan, prioritise and deliver high quality work

Confidence and ability to challenge and respond to technical or process issues

Excellent verbal and written communication skills, including experience of creating documentation and presentations

Life at Leonardo

With a company funded benefits package, a commitment to learning and development, and a flexible approach to working hours focused on the needs of both our employees and customers, a career with Leonardo has never offered as many opportunities or been more accessible to as many people.

Flexible Working: Flexible hours with hybrid working options. For part time opportunities, please talk to us

Company funded flexible benefits: Access to private healthcare, dental schemes, Workplace ISA, Go Green Car Scheme, technology and lifestyle options (£500 annual allowance)

Holidays: 25 days plus bank holidays, option to buy/sell leave and to accrue up to 12 additional flexi leave days per year

Pension: Award winning pension scheme (up to 10% employer contribution)

Wellbeing: Employee Assistance Programme with access to free mental health support, financial wellbeing support and network groups to demonstrate our ongoing commitment to diversity & inclusion (Enable, Pride, Equalise, Reservists, Carers)

Lifestyle: Discounted Gym membership, Cycle to work scheme

Training: Free access to more than 4000 online courses via Coursera

Referral Incentive: You can earn a reward for successfully referring a friend or family member

Bonus: Scheme in place for all employees at management level and below