Graduate Software Onboarding Consultant

Bellrock Property and Facilities Management; London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading software solutions company is looking for a Graduate Software Onboarding Consultant in London. The role involves analyzing client needs, implementing solutions, and providing ongoing support. The position offers a dynamic work environment with opportunities for professional development and flexible working conditions.

Benefits

25 days annual leave plus bank holidays

Salary exchange pension scheme

Life cover

Paid sick leave

Health Assured employee assistance program

Flexible working arrangements

Qualifications

• Eligible for SC and NPPV2 security clearance.
• Ability to explain complex systems to non-technical audiences.
• Experience in software training and implementation.

Responsibilities

• Analyze and define business requirements and document improvements.
• Map business needs to client software solutions.
• Train and support clients on mobile applications and workflows.

Skills

Communication

Project Management

Database Knowledge

Agile Methodologies

Application Support

Education

Project Management Certification

Tools

MS SQL Server

T-SQL

XML

RESTful API

Job description

Graduate Software Onboarding Consultant, London

Client:

Bellrock Property and Facilities Management

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

9944a65d44e2

Job Views:

7

Posted:

02.06.2025

Expiry Date:

17.07.2025

Job Description:

Graduate Software Onboarding Consultant

Location: Romford (hybrid working available)

Mobiess, part of the Bellrock Group, develops Asset, Facilities Management, and Compliance Auditing software for the UK and beyond.

We have exciting opportunities for a Graduate Software Onboarding Consultant. As a graduate, you will be part of a team of experienced professionals, learning from the best and contributing to impactful projects. You must thrive under pressure, understand client needs, and help implement our Mobile Solutions while leveraging data insights.

As a Consultant, you will bring clients' data to life through integration and reporting tools, applying project management principles. We value flexibility and diverse experience, shaping roles to fit individual strengths.

Key Responsibilities:

• Analyze and define business requirements.
• Map business needs to client software solutions.
• Recommend software enhancements and implementation strategies.
• Document business requirements, issues, and process improvements.
• Design and configure mobile-friendly templates using Survey Designer tools, considering end-user usability while capturing the minimum data requirements of the customer.
• Design and develop output-based reports using SQL and dashboard tools.
• Design and configure data workflows to fulfill customer requirements using Survey Designer tools.
• Train, support, and advise clients on mobile applications and workflows.
• Ensure timely delivery of key project tasks and milestones.
• Set and manage customer expectations regarding project scope, tasks, and timelines.
• Assess technical design, quality issues, and process improvements.
• Collaborate on workflow processes and testing plans.
• Work closely with the Operations Director to plan, manage, and communicate project progress and potential risks.

Skills and Experience:

• Eligible for or previously held SC and NPPV2 security clearance.
• Excellent written, verbal, and presentation skills for effective communication with customers and management.
• Ability to explain complex systems to non-technical audiences and influence decision-making.
• Database knowledge, preferably MS SQL Server and T-SQL.
• Proven ability to manage multiple small/medium projects simultaneously and lead large projects from initiation to completion.
• Ability to lead customer workshop sessions.
• Project management certification (e.g., APM PFQ/PMQ, PMI PMP).
• Experience with Agile methodologies (Kanban, Scrum).
• Background in software training.
• Experience in application support or software implementation.
• Understanding of software development lifecycles, especially Agile and Prototype approaches.
• Familiarity with XML and RESTful API architectures.

Working arrangements:

We embrace smarter working practices, offering flexible and remote working where roles and business needs allow. The successful candidate will work from our Romford office with opportunities for remote work and client visits.

What can we offer you?

Our comprehensive benefits package includes:

• 25 days annual leave plus bank holidays, plus 1 additional day as a thank you
• Salary exchange pension scheme
• Life cover
• Paid sick leave
• Health Assured employee assistance and wellness program
• Enhanced maternity, paternity, and adoption leave
• Salary sacrifice schemes: Cycle to work
• Holiday purchase scheme of additional 5 days per year
• Offers and discount schemes for shopping and essentials
• MotorSave Scheme
• Refer a friend
• Liftshare
• Virtual GP

Why Bellrock?

We prioritize our people, supporting their ambitions and providing a rewarding career path. We welcome applicants from all over the world, committed to an equitable recruitment process. We seek the right person, not just for this role but for our team.