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Location and Company
Romford (hybrid working available)
Mobiess, part of the Bellrock Group, develops Asset, Facilities Management, and Compliance Auditing software for the UK and beyond.
Role Overview
We have exciting opportunities for a Graduate Software Onboarding Consultant. As a graduate, you will be part of a team of experienced professionals, learning from the best and contributing to impactful projects. You must thrive under pressure, understand client needs, and help implement our Mobile Solutions while leveraging data insights.
Key Responsibilities
- Analyse and define business requirements.
- Map business needs to client software solutions.
- Recommend software enhancements and implementation strategies.
- Document business requirements, issues, and process improvements.
- Design and configure mobile-friendly templates using Survey Designer tools, considering end-user usability and capturing minimum data requirements.
- Design and develop output-based reports using SQL and dashboard tools.
- Design and configure data workflows to fulfill customer requirements using Survey Designer tools.
- Train, support, and advise clients on mobile applications and workflows.
- Ensure timely delivery of project tasks and milestones.
- Set and manage customer expectations regarding project scope, tasks, and timelines.
- Assess technical design, quality issues, and process improvements.
- Collaborate on workflow processes and testing plans.
- Work closely with the Operations Director to plan, manage, and communicate project progress and risks.
Skills and Experience
- Eligible for or previously held SC and NPPV2 security clearance.
- Excellent written, verbal, and presentation skills for effective communication with customers and management.
- Ability to explain complex systems to non-technical audiences and influence decision-making.
- Full, clean driving license.
Desirable Skills
- Knowledge of databases, preferably MS SQL Server and T-SQL.
- Ability to manage multiple projects simultaneously and lead large projects from initiation to completion.
- Experience leading customer workshop sessions.
- Project management certification (e.g., APM PFQ/PMQ, PMI PMP).
- Experience with Agile methodologies (Kanban, Scrum).
- Background in software training.
- Experience in application support or software implementation.
- Understanding of software development lifecycles, especially Agile and Prototype approaches.
- Familiarity with XML and RESTful API architectures.
Working Arrangements and Benefits
We embrace flexible working practices, allowing remote work where roles and business needs permit. The role requires working from our Romford office, with occasional home working and client visits.
Benefits include:
- 25 days annual leave plus bank holidays plus an additional day.
- Home/hybrid working options.
- Salary exchange pension scheme.
- Life cover, paid sick leave, health programs, and more.
Why Join Bellrock?
Our people are our passion. We support your ambitions and offer a rewarding career path. We value diversity and encourage applications from all backgrounds. Our focus is on finding the right person for the role, regardless of location.
Additional Information
Seniority level: Internship
Employment type: Full-time
Job function: Engineering and Information Technology
Industries: Technology, Information and Internet
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