Graduate Service Engineer

HITACHI ENERGY UK LIMITED; Stone; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading company in power grid technology as a Graduate Service Engineer, based in Stone, Staffordshire. This role involves providing technical support to customers, commissioning products, and collaborating with a skilled engineering team. Opportunities for growth, travel, and continuous learning are integral to your career development in this exciting position.

Qualifications

• Degree holders in relevant fields like Computer Science or Engineering.
• Strong communication skills and a proactive engineering approach.
• Willingness to engage in continuous learning and development.

Responsibilities

• Provide technical advice and support to customers.
• Commission, install, and test products to meet quality standards.
• Resolve complex issues during product implementation.

Skills

Communication

Problem Solving

Customer Relationship Management

Education

Degree in Computer Science

Degree in Electronics

Degree in Engineering

Degree in Construction

Degree in Software Engineering

Job description

Join our Grid Automation Team as a Graduate Service Engineer and contribute to the advancement of power grid technology, making a difference in the world of power grids.

This exciting opportunity is based in Stone, Staffordshire, and offers the chance to be part of a dynamic and supportive engineering team dedicated to providing innovative solutions to our customers.

This customer service role requires a proactive attitude and a willingness to engage in service repairs, commissioning, and maintenance communication teams.

Our team consists of eight engineers selected for their exceptional skills and training, providing great exposure to top talent in the business.

Responsibilities:

• Offer technical advice to customers on the effective and efficient use of our products and equipment.
• Commission, install, and test our products and equipment to ensure they meet the highest standards of quality and safety.
• Address and resolve complex issues that may emerge during the implementation or operation of our products and equipment.
• Investigate and suggest new product upgrades to enhance customer satisfaction and loyalty.
• Build and maintain strong customer relationships by understanding their needs and expectations, thereby securing future business opportunities.
• Collaborate with the Power Grids Grid Automation Engineering Department to support installation, commissioning, and troubleshooting of SCADA systems, communication networks, and protection systems.

Background:

We are considering candidates with degrees in Computer Science, Electronics, Engineering, Construction, and Software Engineering.

We seek someone with a positive approach to engineering, strong communication skills, and the ability to engage with all levels within the business.

We value eagerness to learn and self-develop through self-teaching and inquisitive engagement. We offer a 'Buddy' system to support continuous learning and development.

Occasional nationwide travel across the UK is required, with the possibility of offshore training and travel to offshore sites.