Graduate Installation and Maintenance Engineer

Simulation Solutions; Buxton; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Annual discretionary bonus

Pension scheme

Job summary

Simulation Solutions in Stockport is seeking a Graduate Installation and Maintenance Engineer to join our team. You will provide technical support, maintain systems, and contribute to service projects on cutting-edge inspection and simulation machines.

This full-time permanent role requires willingness to travel nationally and internationally, a full UK driving license, and eligibility to work in the UK. On-the-job training will be provided.

Qualifications

• Bachelor's degree in electrical/electronic engineering or computer science, or equivalent experience.
• Strong understanding of electrical or electronic systems.
• Excellent problem-solving and communication skills.
• Experience in a service engineering role is advantageous but not required.
• Willingness to travel nationally and internationally.

Responsibilities

• Provide technical support, diagnose and troubleshoot hardware and software issues, and support service interventions and projects.
• Work towards supporting and overseeing system performance, conduct audits and performance assessments, ensure reliability.
• Maintain detailed records of service activities, configurations, and maintenance.
• Build strong relationships with customers, explain product functionality, manage issues to maximize benefit.
• Ensure all service activities comply with policies, standards, safety regulations, and legislation.
• Collaborate with cross-functional teams to resolve problems and implement improvements.

Skills

Problem-solving

Communication

Customer service

Leadership

Teamwork

Adaptability

Electrical systems understanding

Education

Bachelor's degree in electrical/electronic engineering or computer science

Job description

Graduate Installation and Maintenance Engineer

Location: Stockport (with some national and international travel)

Salary: £28,000 - £30,000 + Annual Discretionary Bonus + Pension

Job Type: Full-time, Permanent

Based in Stockport , we are a specialist in the design and build of inspection and simulation machines . Due to continued growth, we are expanding our team and seeking a Graduate Engineer to join us. This is a fantastic opportunity to work on cutting-edge technology in a dynamic and growing business.

Key Responsibilities

• Technical Support Provide technical support, diagnose and troubleshoot complex hardware and software issues, and support service interventions and projects.
• System Management Work towards supporting and overseeing system performance, conduct regular audits and performance assessments, and ensure optimal system reliability.
• Documentation & Reporting Maintain detailed records of service activities, system configurations, and equipment maintenance.
• Customer Engagement Build strong relationships with customers, provide clear feedback, explain product functionality, and manage technical issues to maximize customer benefit.
• Safety & Compliance Ensure all service activities comply with company policies, industry standards, safety regulations, and relevant legislation.
• Collaboration Work with cross-functional teams, including design and product development, to resolve technical problems and implement system improvements.

Person Specification

• Education : Bachelor's degree in an engineering discipline (e.g. Electrical, Electronic, Computer Science) or equivalent experience.
• Experience : Experience in a service engineering role would be an advantage, but not essential as on-the-job training will be provided.
• Technical Skills : Strong understanding of electrical, or electronic systems.
• Soft Skills : Excellent problem-solving, communication, customer service, leadership, teamwork, and adaptability.

Additional Requirements

• Willingness to travel nationally and internationally, work flexible hours, including evenings and weekends to meet service needs and respond to breakdowns
• Full UK driving license and a valid passport with no travel restrictions are essential.
• Flexibility, professionalism, and a proactive approach with drive to identify improvements, monitor service health and proactively address potential issues to prevent future problems.
• A commitment to service excellence and a desire to understand and respond to client problems.
• Must be eligible to work in the UK as visa sponsorship cannot be provided.