Graduate Customer Support Engineer

TN United Kingdom; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the energy sector is seeking a Graduate Customer Support Engineer in Leeds. This role involves providing technical assistance and support for OEM Steam and Gas Turbines, ensuring reliability and safety of customer operations. The ideal candidate will work closely with engineering teams and develop their knowledge in turbine operations.

Qualifications

• Motivation and flexibility to learn operational aspects of Gas Turbines and Steam Turbines.

Responsibilities

• Provide daily technical assistance and solutions to customers.
• Support maintenance activities planning and execution.
• Communicate effectively with all levels of employees.

Skills

Communication

Problem Solving

Teamwork

Education

Graduate Degree

Job description

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Graduate Customer Support Engineer, Leeds

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Client:

Location:

Leeds, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

9983a366a535

Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Summary

Working closely with the Engineering Team Leader, the Graduate Customer Support Engineer will be responsible for providing daily technical assistance to our customers, solutions to various technical matters, and support during maintenance activities planning and execution phases.

The Customer Support Engineering team supports the operation and maintenance of OEM Steam Turbines, Gas Turbines, Generators, Control Systems, and Auxiliary Systems at our Customer's sites. The team is dedicated to providing engineering support during scheduled/forced outages and day-to-day operation of the customer's equipment. This is done through daily engagement with our customer to ensure the reliability, availability, and safety of their operating assets. Additionally, our Customer Support Engineers support our Programme Management, Commercial, and Tendering Teams in their business development or existing business expansion goals.

Role Responsibilities

As a Graduate Customer Support Engineer on the Steam Turbine Customer Support Team, some of your responsibilities will include:

• Communicate effectively with all levels of employees.
• Maintain the highest degree of honesty and integrity at all times.
• Be part of a multidisciplinary engineering team; the Graduate Customer Support Engineer is expected to have the motivation and flexibility to learn the operational aspects of Gas Turbines, Steam Turbines, and Generators.
• Develop your knowledge to be comfortable and represent the company during planned inspections of Gas/Steam Turbines when required.
• Responsible for solving Customer problems (