Graduate Customer Support Analyst — Start Your Tech Career

Acturis Canada Inc.; Birmingham; Hybrid; GBP 32,000 - 46,000; Full time

Job summary

Acturis is a global SaaS leader redefining insurance technology, offering diverse start dates and strong graduate hiring. The company values innovation, growth, and a start‑up culture while scaling globally.

With over 100,000 users across 40+ countries, Acturis provides clear career progression, structured training, and early responsibility to new graduates. Applicants are typically graduates entering early career roles, with a focus on STEM degrees and analytical skills.

Qualifications

• 2:1+ STEM degree required.
• A-levels with AAB (Maths included) required or expected.
• Candidate should be logical, analytical, and well organized.

Responsibilities

• Solve system and user issues while advising customers on functionality.
• Help clients configure the platform to meet their needs and test new software releases.
• Work directly with customers – onsite and remotely – to analyse needs and identify improvement opportunities.

Skills

Analytical thinking

Problem solving

Team collaboration

Education

2:1 STEM degree

A-levels (AAB, including Maths)

Job description

Acturis is a global SaaS leader redefining insurance technology, offering diverse start dates and strong graduate hiring. The company values innovation, growth, and a start‑up culture while scaling globally.

With over 100,000 users across 40+ countries, Acturis provides clear career progression, structured training, and early responsibility to new graduates. Applicants are typically graduates entering early career roles, with a focus on STEM degrees and analytical skills.