Graduate Customer Support Analyst - Remote Options

Acturis Ltd; United Kingdom; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Structured training

Funded specialist courses

Career progression

Job summary

Acturis Ltd is seeking early‑career talent for a role centred on supporting customers and configuring our platform. You will learn rapidly in a structured environment with onboarding, project opportunities, and dedicated training budgets.

We value analytical thinkers with a 2:1+ STEM degree and strong A-level results. This role combines on-site and remote work, with clear progression paths and funded specialist courses as you grow.

Qualifications

• STEM degree with 2:1 or higher.
• Strong A-levels (AAB minimum, including Maths).
• Analytical, logical, and quick to learn new concepts.

Responsibilities

• Solve system and user issues while advising customers on functionality.
• Help clients configure the platform to meet their needs and test new software releases.
• Work directly with customers – onsite and remotely – to analyse needs and identify improvement opportunities.

Education

STEM degree (2:1+)

Strong A-levels (AAB incl. Maths)

Job description

Acturis Ltd is seeking early‑career talent for a role centred on supporting customers and configuring our platform. You will learn rapidly in a structured environment with onboarding, project opportunities, and dedicated training budgets.

We value analytical thinkers with a 2:1+ STEM degree and strong A-level results. This role combines on-site and remote work, with clear progression paths and funded specialist courses as you grow.