Graduate Content Designer

Industry Placements; Wallsend; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company seeks a Graduate Content Designer to enhance user experience through clear software content. This learning role emphasizes collaboration with senior designers and user researchers. Applicants should be graduated with a keen eye for detail, motivated to make an impact, and skilled in communication.

Qualifications

• Educated to Degree level, open to various disciplines.
• Highly motivated self-starter, resilient, able to meet deadlines.
• Experience with Microsoft Office and PowerPoint preferred.

Responsibilities

• Design and refine microcopy for software, making it clear and user-friendly.
• Collaborate with UX designers and participate in user research.
• Prepare content for a global audience, aligning with style guides.

Skills

Attention to detail

Team player

Inquisitive

Communication skills

Education

Degree level education

Tools

Microsoft Office

PowerPoint

Job description

Graduate Content Designer

At Sage, content designers play a critical role in making our software easy to use for millions of small and medium-sized business owners around the world. We focus on the content and information within our products that help users understand what to do and achieve their goals quickly and confidently. This is different from content marketing, which focuses on promoting the product outside of the software.

We're looking for a Graduate Content Designer to join our team. This is a learning role where you'll get hands-on experience creating and improving the content in our small business software. You'll work closely with, and be supported by, experienced content designers.

Key Responsibilities

This role is all about learning by doing.

With support from senior team members, you’ll:

• Design and refine the content in our software: This includes the short text on buttons, in menus, helpful tips, and messages that guide users. We call this 'microcopy,' and your focus will be making it clear, accurate, and easy to understand for everyone.
• Help shape the user journey: Understand how users move through the software and figure out what information they need at each step to complete their tasks successfully.
• Work with the design team: Collaborate with our user experience (UX) designers to decide how content fits into the screens and flows users interact with. You will help with simple sketches or layouts that show where content will go and edit digital prototypes.
• Learn from our users: Work with user researchers to learn how people use the product and understand where the words and journeys might be confusing. You'll use these insights to suggest and make improvements.
• Connect with other teams: Talk to people in different parts of the business to understand what the software needs to do and share the content you're creating.
• Prepare content for a global audience: Learn how we get our content ready to be translated into different languages for users around the world.
• Use our tools and guidelines: Get familiar with our writing style guides, design standards, and content tools to ensure consistency across the product.

About You

To be eligible for this role, you'll need to be educated to a Degree level. We're open to the degree discipline as long as you have the educational background or relevant experience.

Alongside this you'll be,

• Passionate about making a difference.
• Inquisitive and observant with a keen eye for detail.
• Honesty and integrity, professionalism, and positive attitude.
• Team player and not afraid to contribute new ideas.
• Highly motivated self-starter.
• Resilient with the determination to respond to the changing demands of the business.
• Able to perform well under pressure to meet tight deadlines.
• PowerPoint and Microsoft Office experience.

These roles are based in our Newcastle office. You’ll be in the office at least 3 days a week so will need to live in (or be willing to relocate to) an easily commutable distance.

What you can expect from the process

1. Apply online with CV

2. Complete psychometric screening and video interview

3. If successful at video interview stage, you will be invited to attend an assessment centre.

4. Successful candidates will join us on 1 October 2025

Please note that due to the high volume of application, there will be a delay in receiving a response from your video interview. We thank you for your patience.

Here at Sage, we are committed to inclusivity for all, so if there any adjustments that would help you thrive in the application process or beyond, please reach out to us [e-mail]

About Sage

People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them, people have helped us grow for more than thirty years, and people are driving our future as a great SaaS company. We’re writing our next chapter. Be part of it!

Experience has taught us that when our customers thrive, we thrive. As a team, we always start with what customers need. Through the good… and more challenging times. Innovating at pace so customers can manage their finances, operations and people. Every one of us shapes our culture at Sage - doing what’s right and succeeding together, united by our commitment to each other. We encourage each other to grow in our roles, in our careers and as individuals.

How to apply

To apply for this role and to find out more, please click on the apply button.

Applications may close before the deadline, so please apply early to avoid disappointment.