Graduate Application Support Analyst

SS&C Technologies; Greater London; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

SS&C Technologies is hiring a Graduate Application Support Analyst in London. The role involves serving as the first point of contact for clients, keeping systems running, and supporting launches in a hybrid London setting.

Ideal candidates are tech-savvy with exposure to SQL, XML, or messaging systems, able to communicate in English and Mandarin, and eager to learn and grow within financial tech.

Qualifications

• Tech-savvy and curious; experience with SQL, XML, or messaging systems is a plus.

Responsibilities

• Be the first point of contact for clients, solve problems, keep systems running.
• Monitor production services and spot issues before they become problems.
• Collaborate with QA and Client Delivery teams to ensure smooth launches.
• Learn the ropes of financial tech and gain hands-on experience with databases, messaging systems, and secure environments.
• Contribute ideas for continuous improvement.

Skills

SQL

XML

Messaging systems

Tools

Databases

Messaging systems

Secure environments

Job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Graduate Application Support Analyst (Day Shift) – London

Location: London | Hybrid

Kickstart your career in tech with a role that makes a real impact.

At Calastone, we’re transforming the way the global investment industry connects. As an Application Support Analyst, you’ll be at the heart of our technology operations—keeping things running smoothly, supporting clients, and helping launch new products that shape the future of finance.

What you’ll do:

• Be the first point of contact for our clients, solve problems, keep systems running, and make their experience amazing.
• Monitor production services and spot issues before they become problems.
• Collaborate with QA and Client Delivery teams to ensure smooth launches.
• Learn the ropes of financial tech and gain hands‑on experience with databases, messaging systems, and secure environments.
• Contribute ideas for continuous improvement, we love fresh perspectives!

What we’re looking for:

• Tech-savvy and curious, experience with SQL, XML, or messaging systems is a plus.
• Great communicator in English and Mandarin.
• Calm under pressure, proactive, and a team player.
• Ready to learn, grow, and make an impact.

What’s in it for you?

• Career growth: Work with cutting‑edge tech and learn from industry experts.
• Flexibility: Day shifts with occasional late/night shifts (we’ll support you with time off or extra pay).
• Inclusive culture: We value diversity, collaboration, and continuous learning.

Early: 07:30–16:00 (Mon–Fri)

Regular: 09:00–17:30 (Mon–Fri)

Late: 15:30–00:00 (Sun–Thu)

Occasional night/weekend shifts with extra pay or time off.

Ready to make your mark?

EEO Statement / Non-agency Disclosure

We encourage applications from people of all backgrounds and particularly welcome applications from under‑representd groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense. Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee‑based recruitment services.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee‑based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.