GPEG Operations Manager

University of Cambridge; Cambridge; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

University of Cambridge is seeking an Operations Manager within the General Practice Education Group (GPEG) of the Primary Care Unit. You will lead daily admin services, oversee placements and teaching activities, coordinate projects and events, and manage business processes to support decisions.

You will build trusted relationships across NHS partners, GP practices and students, shape how the team works, and drive improvements with digital tools to deliver a high-quality educational service.

Qualifications

• Excellent organisational and communication skills.
• Ability to balance competing priorities and exercise sound judgement.
• Ability to translate complex requirements into clear, workable solutions.
• Willingness to shape and improve team processes and adopt digital tools.

Responsibilities

• Lead day-to-day delivery of administrative services.
• Oversee placement and teaching activity.
• Coordinate projects and events.
• Manage business and financial processes.
• Provide information to support effective decisions.
• Build trusted relationships across a wide network and resolve operational challenges.
• Ensure students and teaching partners receive a responsive, reliable service.

Skills

Organisational skills

Communication skills

Project coordination

Digital tools & automation

Stakeholder management

Job description

The General Practice Education Group (GPEG), within the University of Cambridge's Primary Care Unit, is looking for a dynamic Operations Manager to play a central role in delivering high-quality primary care education.

This is a varied and influential position at the heart of GPEG's work with students, academic colleagues, NHS partners and GP practices. You will lead the day-to-day delivery of administrative services, oversee placement and teaching activity, coordinate projects and events, manage business/financial processes, and provide the information needed to support effective decisions.

You will have real scope to shape how the team works. Alongside supporting and developing the roles direct report and colleagues, you will strengthen processes, introduce practical improvements and make effective use of digital tools and automation. You will also build trusted relationships across a wide network, helping to resolve operational challenges and ensure that students and teaching partners receive a responsive, reliable service.

We are looking for someone with excellent organisational and communication skills who can balance competing priorities, use sound judgement and turn complex requirements into clear, workable solutions. If you enjoy taking ownership, improving systems and contributing to education with a direct impact on future healthcare professionals, this role offers an excellent opportunity to make a difference.

The successful candidate will be based in the Department of Public Health and Primary Care at the East Forvie Building, University Forvie Site, Robinson Way, Cambridge Biomedical Campus, Cambridge CB2 0SR. The University supports hybrid working where the requirements of the role allow, although this post includes other activities that will require attendance on University premises and at teaching sessions.

This post is full-time (37 hours per week - 1.0 FTE)

The funds for this post are available until 05 November 2029

Informal enquiries can be made via email to Angus Ramus: [e-mail]

Closing Date: 22nd November 2026

Interview Date: 8th December 2026

Please quote reference SN51516 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.