Government & LEA Service Unit Officer

Sky; Brentford; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Free SkyTV/NOW package

Pension with employer contributions

Private healthcare and mental health"

Aviva Digital GP

Discounts on Sky products

Sharesave and Tech schemes

Sky VIP rewards

Job summary

Sky UK Limited is seeking a role focused on delivering lawful data disclosures to law enforcement and government agencies. The role requires adherence to data protection policies and applicable laws, with responsibility for accurate, timely disclosures.

The position can be based at Osterley or Livingston, and operates within a hybrid work model. You’ll work with Sky teams and external agencies, handling sensitive information with integrity and professionalism.

Qualifications

• Knowledge of data retention and law enforcement obligations for comms providers (incl. IPA 2016, DPA and GDPR).
• Experience handling sensitive or personal data with integrity and confidentiality.
• Experience in roles involving communication with customers & senior personnel, including law enforcement.
• Ability to work under pressure with competing priorities and tight deadlines.
• Proactive and self-motivated with a desire to improve processes.

Responsibilities

• Deliver lawful data disclosures to law enforcement and government agencies accurately and on time.
• Ensure requests are managed per service levels and maintain professional service quality.
• Maintain complete audit trails of disclosures using approved systems.
• Provide subject matter expertise to external agencies on Sky products and legal frameworks.
• Stay updated on legal changes and assess their impact on disclosure practices.

Skills

Data retention

Data privacy

Stakeholder communication

Working under pressure

Self-motivation

Job description

The purpose of the role is to respond to and deliver communications and other company datain accordance withlawful demands by law enforcement and government agencies within specified timescales, utilising Sky systems in compliance with the provisions of relevant legislation and company policies and procedures. This includes the disclosures of data under variety of lawful obligations and implementation of Data Protection policy.

This role can be based in either Osterley or Livingston

Whatyou’lldo:

• Deliver lawful data disclosures to law enforcement and government agencies accurately, on time and in line with legislation and company policies.
• Ensure all requests are managed in line with agreed service levels and contribute to a consistent professional service deliver.
• Maintain complete andaccurateaudit trails of all disclosures using approved systems and processes.
• Provide subject matterexpertiseto external agencies on Sky products,servicesand relevant legal frameworks.
• Keep up to date with changes in legislation, products and services and assess their impact on disclosure practices.
• Support the effective running of the unit through administrative duties and, whererequired, represent the business through witness statement or court attendance.

Whatyou’llbring:

Essential Criteria:

• Knowledge of Data Retention and Lw Enforcement obligations for communications services providers, including IPA 2016, Data Protection Act and GDPR.
• Experience handling sensitive or personal data withhigh levelsof integrity,confidentialityand professionalism.
• Experience in a role involving communication and interaction with customers, including senior personnel and law enforcement showing ability to communicate effectively (listening, written and verbally) at all levels.
• Ability to work under pressure managing competing priorities and meet tight deadlines, showing flexibility throughout.
• Proactive andself motivatedwith a desire for continuous improvement.

Desirable Criteria:

• Understanding or knowledge of Sky’s products and services
• Understanding the UK legal system, particularlyregardingdisclosure of data.
• Experience in learning new procedures within a team and adapting to a changing environment

Benefits andperks:

There'sone thing peoplecan'tstop talking about when it comes tolifeatSky: theperks.Here’sa taster:

• Free SkyTVor NOWpackage,including Sky Sports and Sky Cinema
• Pension package with up to 9% employer contribution
• Private healthcare with mental health support
• Aviva Digital GP and dental insurance
• Discounts on Sky products, includingSky Mobile,Sky Broadband, Sky Glass and Sky Protect
• Sharesave and Tech schemes
• A range of Sky VIP rewards and experiences

Howyou’llwork

We'veadopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are3daysin the office per week.

Your office base:

Osterley

Our Sky Group HQ. Equipped withstate-of-the-arttechnology and workspaces,there’splenty of space to see yourbig ideascome to life. Hereyou’llfind 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon.

Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley,Gunnersburyand Ealing Broadway stations.Plus, there’sfreeonsite parking available for cars,motorbikesand bicycles.

Livingston Watermark

Sky Watermark is our central site for Livingston, sitting between Glasgow and Edinburgh. With vibrant office spaces, chill-out areas, and an onsite canteen, it’s a great place to work and connect.

The nearest train station is Livingston North. A Sky shuttlebus runsbetween the station and campus every 20 minutes throughout the day.Plus, there’s onsite parking available for cars, motorbikes and bicycles.

Who we are

We’reSky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us meansyou’llbe bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers,colleaguesandsociety.

We’rean equal opportunity employer and value diversity at our company.We'rea Disability Confident Accredited Employer, and welcome and encourage applications from all candidates.We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you whereappropriate. Please flag any adjustments you need as early as you can.

Just so you know: if your application is successful,we’llask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

To be eligible for this role youare required tohave theappropriate rightto work in the UK. Please be aware Sky does not offer sponsorship for this position.

To find out more about working with us, search#LifeAtSkyon social media.