Governance and Pension Solutions Consultant

Willis Towers Watson; Redhill; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

25 days annual leave

Private health care

Life insurance

Group income protection

Pension scheme

Hybrid working

Employee assistance programme

Volunteer day

Car scheme

Job summary

Willis Towers Watson is recruiting for a Governance and Pension Solution Consultant to join the GPS team. The role offers flexible location with travel as required, and sits within a leading pensions outsourcing and governance practice.

You will support lead consultants, manage governance matters, and help deliver client workstreams while upholding service standards and budgets. Strong client interaction and a rapid, quality-focused approach are essential.

Qualifications

• Previous experience within DB, DC or hybrid pensions.
• Previous secretariat and governance experience.
• Strong technical knowledge of governance and pensions consulting.

Responsibilities

• Provide support on a portfolio of clients, including secretarial, governance and outsourcing services.
• Attend client meetings on a regular basis, assisting on governance matters and undertaking minute-taking.
• Provide support to the wider consulting teams on ongoing and ad-hoc client work.
• Delivering agreed workstreams.
• Adhering to agreed service standards and fee agreements / budgets.
• Ensuring that client billing is completed on time across your own portfolio of clients.

Skills

Pensions governance

Secretariat experience

Stakeholder management

Client relationship

Communication skills

Organisational skills

DB/DC pensions

S125s/IDRPs

Job description

Description

We have a fantastic opportunity to join our Governance and Pensions Solutions (GPS) team as a Governance and Pension Solution Consultant . The successful candidate will be working with some of the most prestigious clients in the industry, helping to deliver our exciting growth strategy, within a collegial environment whilst maintaining a healthy work-life balance.

Ever increasing levels of pensions governance, coupled with employers reducing their in-house pensions resource, mean that high-quality pensions management services (trustee secretariat, governance and pensions outsourcing services) are in demand. GPS is one of the UK’s leading providers of these services.

This exciting role is part of a team providing exceptional support to a portfolio of clients and would suit an all-rounder with either a consulting or operations background. The successful candidate will have a strong occupational pensions background, coupled with excellent communication and organisational skills – they must also be able to build strong relationships with clients and stakeholders and contribute to the growth of the business.

The successful candidate will work closely with colleagues in other parts of the business to ensure a high standard of client care and the development of client relationships to a trusting partnership.

GPS is a key growth area within our Outsourcing function; a global line of business whose revenue is primarily driven by providing outsourced administration services to occupational pension funds working with some of the world’s leading organisations.

The location for the role is flexible, with travel requirements driven by client requirements.

The Role

• Providing lead consultants with support on a portfolio of clients, including secretarial, governance and outsourcing services.
• Attending client meetings on a regular basis, assisting on governance matters and undertaking minute-taking
• Providing support to the wider consulting teams on ongoing and ad-hoc client work
• Delivering agreed workstreams
• Adhering to agreed service standards and fee agreements / budgets
• Ensuring that client billing is completed on time across your own portfolio of clients

Qualifications

What you’ll bring

• Previous experience within DB, DC or hybrid pensions
• Previous secretariat and governance experience
• Strong technical knowledge of governance and pensions consulting experience
• Ability to work in a fast-paced organisation
• Exceptional organisational skills and an ability to effectively prioritise work across multiple client relationships
• Experience of and a passion for managing member cases such as discretions, S125s, IDRPs advantageous.
• Flexibility with the ability to work under tight timescales without diluting the quality of work
• Commitment to professional delivery and exceptional service
• Strong influencing skills
• Excellent communication skills
• Excellent written skills.

What we offer

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [e-mail]
(OGB2)