Job summaryHelp us make a difference to people with life-limiting illnesses...At The Myton Hospices, we provide specialist care and support for people with life-limiting illnesses, and their loved ones, from the point of diagnosis to end of life. We are a much-loved and well supported charity, at the heart of our community. We have three hospices, a range of community services, and 26 charity shops in Coventry and Warwickshire.
About the roleThis role will be office-based in our Warwick Hospice, with some travel required to meetings on other sites.
Some additional hours will be required throughout the year, as well as flexibility to support early evening meetings.
Benefits of working at MytonMyton is an amazing place to work, where the role every person plays has a positive impact for our patients and their families. In recognition of this, we offer a wide range of employee benefits including:
- Increased employer contribution to workplace pension
- Free on-site parking and discounted electric vehicle charging
- 28 days annual leave + bank holidays, increasing with long service
- Additional leave purchasing
- Winter savings club
- Discount schemes including Blue Light Card
- Death in service benefit
- Dedicated staff wellbeing team and mental health first aiders
- Colleague Support Service: confidential financial, legal & mental health support
- Cycle to work scheme
- Free on-site flu jabs
- Free menstrual products
- 24/7 GP access
- Free eye tests
- #DoingOurBit online fitness and wellbeing classes
- Menopause support
Main duties of the jobIn this new role, youll provide governance-focused, high-level administrative and secretarial support to our Company Secretary, Clinical Governance team and Senior Leadership Team, alongside our Executive PA and Clinical Governance Manager.
As our Clinical Governance and Executive PA, a typical day might include:
- Planning, arranging or minuting Clinical Governance, Board Sub-Committee and other meetings
- Trustee-related governance administration, including annual checks, recruitment and induction support, or maintaining records
- Collating and preparing data, reports and management information relating to governance
- Supporting with policy management, national patient safety alerts and general administration relevant to clinical governance
About youWe are seeking a Governance and Executive PA with:
- Senior administrative experience
- Professional and governance-related minute-taking experience
- Excellent verbal and written communication skills
- Knowledge of charity governance and/or clinical governance
- Strong IT skills including Microsoft Office
- Excellent organisation skills
- The right to work in the UK (we cannot offer sponsorship)
You might have prior experience as a Personal Assistant, Executive Assistant, Governance Administrator or Governance Assistant.
This role will require a standard DBS check as you will be working in an adult healthcare environment. We will arrange and cover the cost of this check if you are appointed.
You should be able to travel within Coventry & Warwickshire.
About usWe are committed to building an inclusive workplace and encourage everyone to bring their true selves to work. However you identify, and whatever background you bring with you, we welcome you to apply. If there are any adjustments that would help improve your experience with Myton, we encourage you to share this with us.
We particularly welcome applications from people with disabilities and from ethnic minorities, who are currently under-represented in our hospices. We also believe our interview process should be inclusive and transparent. If there is anything missing, or a way we can improve, please do let us know.
If you would prefer a paper application form, or if you have any questions including support or adjustments, please contact Myton Recruitment on 01926 838 849, recruitment@mytonhospice.org, or by post:
HR, Warwick Myton Hospice, Myton Lane, Warwick, CV34 6PX.
We now share interview questions with all candidates in advance, to help reduce nerves and enable you to truly show your best abilities. You are also welcome to bring any notes with you to your interview, if you would find this helpful.
Job descriptionJob responsibilitiesDepartment: Patient & Family Services
Reports to: Director of Patient & Family Services
Role Purpose: To provide high-level administrative and secretarial support, focused ongovernance related activities across Myton in support of the Company Secretary,and provide administrative and secretarial support to the wider SeniorLeadership team, alongside the Executive PA.
Myton Core Values: Our Core Values underpin everything we do and all employees are expected to reflect them in their behaviours. They are:
One Myton (One Team, One Goal - delivering holistic care),
Professional (in all we do),
Respect (and dignity for all), and
Value (every individual and ourselves).
Main Duties & Responsibilities:
- Provide full administration oversight and support for the quarterly Governance meeting framework which reports into theMyton Management Board, including liaising with the committee Chairs to planand issue agendas, taking detailed meeting minutes and action capturing.
- Work alongside and support the PA to the CEO inplanning, arranging and monitoring a schedule of meetings for the MytonHospice Board of Trustees and the Governance Sub committees.
- Serviceall the meetings that lead into the governance framework plus any othermeetings as they arise. Including meeting planning, agenda and papers andmeeting minutes and actions.
- Serviceall meetings that are part of the governance framework including the ClinicalGovernance Committee, the People & Resources Committee and the Finance& Audit Committee, including meeting planning, refreshments provisionagenda and papers and meeting minutes and actions.
- Provideadministrative support for other relevant Clinical directorate meetings, includingnotes and action capturing.
- Assistin the collation and preparation of statistics, management information andreports relating to governance, as required by the Senior Leadership Team.
- Providefull administrative support for trustee governancefor the Company Secretary includingensuring Myton'scompliance with statutory governance requirements through the collation ofinformation or amendments to our websites.
- Assist with arranging, developing and maintainingprogrammes of induction, recruitment and training for trustees and to monitorand recording participation and engagement. Liaise with People Services tomonitor and chase Trustee DBS checks.
- Ensure Trustees are kept up to date withappropriate Charity communications and be the first point of contact forTrustee queries.
- Provideadministration support to the CEO in the absence of the PA to the CEO.
- Provide administrative anddiary management support for the Senior Leadership Team.
- Support the ClinicalGovernance Lead and Deputy administratively, including with Clinical Policymanagement, support with national patient safety alerts and general adminsupport aligned to clinical governance.
- Facilitatead hoc patient and family surveys.
- Support PA to CEO with non-clinical Policies andSOPs, including formatting.
- Facilitate external roombookings from other aligned service providers including communicating with externalrequesters, booking rooms and refreshments, liaising with the relevant internalteams and invoicing for any income this generates.
- Monitor The Myton Hospices' Enquiries Inbox.
- Help arrange bi-annualReferrers events.
- Maintain theconfidentiality of systems, both manual and computerised in accordance with theData Protection Act 2018.
- Liaise with professional bodies, outsideagencies, and organisations as required.
- Ensure systems andprocesses are shared with relevant staff to maintain the smooth running of theservice and undertake any appropriate administrative orclerical work, including data entry, filing, photocopying, diary management andmail distribution.
- Any other dutiescommensurate with the post.
General Responsibilities and Obligations of All Employees:Policies and Procedures: The post holder is required to have a good understanding of and comply with all relevant Myton policies, procedures and guidelines.
Volunteers:Myton recognises the valuable contribution that volunteers make and we expect all employees to be able to support and work effectively with our volunteers.
Confidentiality and Data Protection: It is a requirement of employment with Myton that all staff must comply with the obligation of confidentiality relating to personal information that could identify individuals. The Data Protection Act safeguards the handling of information and it is the duty of all staff employed by Myton to uphold the principles of the Act, adhere to Myton policies and to maintain strict confidentiality at all times.
Infection Control: All employees must be aware of infection prevention and control policies and follow them at all times. Any breach of infection control policies which places patients, visitors or colleagues at risk may result in disciplinary action.
Equity and Diversity: The post holder must at all times carry out their responsibilities in line with Myton's Equality and Diversity policy.
Health and Safety: Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974 and ensure the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors and colleagues. The post holder is required to conform with Myton's policies on Health & Safety and Fire Prevention and to attend related training as required.
Safeguarding Vulnerable Adults and Children: It is the duty of all staff working for Myton to safeguard children and vulnerable adults and undertake safeguarding training at an appropriate level.
Code of Conduct: Employees are required to represent Myton in a positive light and embody the corporate identity in appearance, demeanour, values and ethics.
Review of Job Description: This job description is an outline of the key duties and responsibilities of the role and is not intended as an exhaustive list. The job description may change over time to reflect the changing needs of the service. The post holder may be required to undertake other duties that could reasonably be considered commensurate with the post. This job description is subject to periodic review and may be changed / updated following consultation with the post holder.
Last updated: June 2025
Job description
Job responsibilitiesDepartment: Patient & Family Services
Reports to: Director of Patient & Family Services
Role Purpose: To provide high-level administrative and secretarial support, focused ongovernance related activities across Myton in support of the Company Secretary,and provide administrative and secretarial support to the wider SeniorLeadership team, alongside the Executive PA.
Myton Core Values: Our Core Values underpin everything we do and all employees are expected to reflect them in their behaviours. They are:
One Myton (One Team, One Goal - delivering holistic care),
Professional (in all we do),
Respect (and dignity for all), and
Value (every individual and ourselves).
Main Duties & Responsibilities:
- Provide full administration oversight and support for the quarterly Governance meeting framework which reports into theMyton Management Board, including liaising with the committee Chairs to planand issue agendas, taking detailed meeting minutes and action capturing.
- Work alongside and support the PA to the CEO inplanning, arranging and monitoring a schedule of meetings for the MytonHospice Board of Trustees and the Governance Sub committees.
- Serviceall the meetings that lead into the governance framework plus any othermeetings as they arise. Including meeting planning, agenda and papers andmeeting minutes and actions.
- Serviceall meetings that are part of the governance framework including the ClinicalGovernance Committee, the People & Resources Committee and the Finance& Audit Committee, including meeting planning, refreshments provisionagenda and papers and meeting minutes and actions.
- Provideadministrative support for other relevant Clinical directorate meetings, includingnotes and action capturing.
- Assistin the collation and preparation of statistics, management information andreports relating to governance, as required by the Senior Leadership Team.
- Providefull administrative support for trustee governancefor the Company Secretary includingensuring Myton'scompliance with statutory governance requirements through the collation ofinformation or amendments to our websites.
- Assist with arranging, developing and maintainingprogrammes of induction, recruitment and training for trustees and to monitorand recording participation and engagement. Liaise with People Services tomonitor and chase Trustee DBS checks.
- Ensure Trustees are kept up to date withappropriate Charity communications and be the first point of contact forTrustee queries.
- Provideadministration support to the CEO in the absence of the PA to the CEO.
- Provide administrative anddiary management support for the Senior Leadership Team.
- Support the ClinicalGovernance Lead and Deputy administratively, including with Clinical Policymanagement, support with national patient safety alerts and general adminsupport aligned to clinical governance.
- Facilitatead hoc patient and family surveys.
- Support PA to CEO with non-clinical Policies andSOPs, including formatting.
- Facilitate external roombookings from other aligned service providers including communicating with externalrequesters, booking rooms and refreshments, liaising with the relevant internalteams and invoicing for any income this generates.
- Monitor The Myton Hospices' Enquiries Inbox.
- Help arrange bi-annualReferrers events.
- Maintain theconfidentiality of systems, both manual and computerised in accordance with theData Protection Act 2018.
- Liaise with professional bodies, outsideagencies, and organisations as required.
- Ensure systems andprocesses are shared with relevant staff to maintain the smooth running of theservice and undertake any appropriate administrative orclerical work, including data entry, filing, photocopying, diary management andmail distribution.
- Any other dutiescommensurate with the post.
General Responsibilities and Obligations of All Employees:Policies and Procedures: The post holder is required to have a good understanding of and comply with all relevant Myton policies, procedures and guidelines.
Volunteers:Myton recognises the valuable contribution that volunteers make and we expect all employees to be able to support and work effectively with our volunteers.
Confidentiality and Data Protection: It is a requirement of employment with Myton that all staff must comply with the obligation of confidentiality relating to personal information that could identify individuals. The Data Protection Act safeguards the handling of information and it is the duty of all staff employed by Myton to uphold the principles of the Act, adhere to Myton policies and to maintain strict confidentiality at all times.
Infection Control: All employees must be aware of infection prevention and control policies and follow them at all times. Any breach of infection control policies which places patients, visitors or colleagues at risk may result in disciplinary action.
Equity and Diversity: The post holder must at all times carry out their responsibilities in line with Myton's Equality and Diversity policy.
Health and Safety: Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974 and ensure the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors and colleagues. The post holder is required to conform with Myton's policies on Health & Safety and Fire Prevention and to attend related training as required.
Safeguarding Vulnerable Adults and Children: It is the duty of all staff working for Myton to safeguard children and vulnerable adults and undertake safeguarding training at an appropriate level.
Code of Conduct: Employees are required to represent Myton in a positive light and embody the corporate identity in appearance, demeanour, values and ethics.
Review of Job Description: This job description is an outline of the key duties and responsibilities of the role and is not intended as an exhaustive list. The job description may change over time to reflect the changing needs of the service. The post holder may be required to undertake other duties that could reasonably be considered commensurate with the post. This job description is subject to periodic review and may be changed / updated following consultation with the post holder.
Last updated: June 2025
Person SpecificationSkills and AttributesEssential- Excellent communication skills (written and verbal)
- Able to demonstrate resilience
- Good interpersonal skills
- Effective personal organisation skills
- Able to demonstrate an inclusive and collaborative approach
- Understanding of confidentiality
- Excellent time management skills
- Self-motivated
- Able to work autonomously and show initiative
- Capacity to organise a diverse workload
- Proficient with IT and all Microsoft Office applications in particular (Word, Excel, Powerpoint, Outlook etc.)
- Able to navigate websites to find pertinent data
- Able to deal sensitively with people in sometimes distressing circumstances
- Able to work well as part of a team
- Ability to prioritise tasks, plan workload and work under pressure
- Conscientious and hardworking
- Ability to adapt to change and have a flexible approach
Desirable- Knowledge of patient databases
OtherEssential- The right to work in the UK (we cannot provide sponsorship)
- Able to travel within Coventry and Warwickshire
- Able to work flexibility to accommodate evening meetings when required
- Able to work additional hours for meetings when required throughout the year
ExperienceEssential- Substantial experience of working in a senior secretarial role
- Experience of taking formal / professional / governance-related minutes
- Varied administration experience, including supporting senior managers
- Diary management experience
Desirable- Experience of working in the hospice or charity sector
- Experience if working in a clinical environment
QualificationsDesirable- Secretarial, PA or Administration qualification
Person Specification
Skills and AttributesEssential- Excellent communication skills (written and verbal)
- Able to demonstrate resilience
- Good interpersonal skills
- Effective personal organisation skills
- Able to demonstrate an inclusive and collaborative approach
- Understanding of confidentiality
- Excellent time management skills
- Self-motivated
- Able to work autonomously and show initiative
- Capacity to organise a diverse workload
- Proficient with IT and all Microsoft Office applications in particular (Word, Excel, Powerpoint, Outlook etc.)
- Able to navigate websites to find pertinent data
- Able to deal sensitively with people in sometimes distressing circumstances
- Able to work well as part of a team
- Ability to prioritise tasks, plan workload and work under pressure
- Conscientious and hardworking
- Ability to adapt to change and have a flexible approach
Desirable- Knowledge of patient databases
OtherEssential- The right to work in the UK (we cannot provide sponsorship)
- Able to travel within Coventry and Warwickshire
- Able to work flexibility to accommodate evening meetings when required
- Able to work additional hours for meetings when required throughout the year
ExperienceEssential- Substantial experience of working in a senior secretarial role
- Experience of taking formal / professional / governance-related minutes
- Varied administration experience, including supporting senior managers
- Diary management experience
Desirable- Experience of working in the hospice or charity sector
- Experience if working in a clinical environment
QualificationsDesirable- Secretarial, PA or Administration qualification
Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer detailsEmployer nameThe Myton Hospices
AddressMyton Lane
Warwick
Warwickshire
CV34 6PX
Employer's website