Google Workspace Administrator - Hybrid - Inside IR35

Morson Edge; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Google Workspace Administrator role at Morson Edge. Hybrid work in Manchester, Bristol or London.

You will manage a large-scale Google Workspace environment, drive migrations, implement security controls and provide 3rd line support across enterprise users. Collaborate with security, IT ops and business teams to continuously improve collaboration and messaging services, and produce documentation for operations and partners.

Qualifications

• Experience as Google Workspace Administrator in a large enterprise environment.
• Hands-on with Google Admin Console and GAM.
• Experience delivering projects for SaaS messaging and collaboration platforms (Google Workspace and/or Microsoft 365).
• Knowledge of email technologies including SPF, DKIM, DMARC and MTA-STS.
• Proven ability to troubleshoot complex issues and work with senior stakeholders.

Responsibilities

• Administer and support a large-scale Google Workspace environment.
• Serve as technical escalation point for Google Workspace issues and requests.
• Manage incidents, requests and changes within Google environment.
• Support cloud/email/data migrations and related projects.
• Collaborate with security teams to implement best-practice controls and with vendors/partners.

Skills

Google Workspace Admin

3rd Line Support

Google Admin Console

GAM

SaaS messaging platforms

Email security SPF/DKIM/DMARC

DNS management

Data/email migrations

Troubleshooting

Stakeholder communication

Tools

Jira

Asana

SharePoint

Job description

Google Workspace Administrator

Contract | Hybrid (Manchester, Bristol or London)

We're supporting a digital transformation programme and are looking for experienced Google Workspace Administrators to join a large-scale cloud operations environment.

Working within a dedicated Google Administration team, you'll act as the subject matter expert for Google Workspace services supporting a large enterprise user base. You'll play a key role in maintaining and improving collaboration, messaging, security and cloud productivity services while working closely with technical teams, stakeholders and end users.

Key Responsibilities

• Administer and support a large-scale Google Workspace environment
• Act as the technical escalation point for Google Workspace-related issues and service requests
• Manage and triage incidents, requests and changes within the Google environment
• Support cloud migration, email migration and data migration projects
• Work with security teams to implement and maintain best-practice controls
• Manage and support third-party integrations and productivity tools
• Collaborate with project, service delivery and business teams to drive continuous improvement
• Produce technical documentation, knowledge articles and operational procedures
• Maintain strong relationships with vendors and technology partners
• Stay current with new Google Workspace and Google Cloud capabilities

Essential Experience

• Proven experience in a Google Workspace Administration role within a large enterprise environment
• Strong 3rd Line Support experience
• Hands-on experience using Google Admin Console and GAM (Google Apps Manager)
• Experience managing SaaS messaging and collaboration platforms, including Google Workspace and/or Microsoft 365
• Experience delivering technical projects from planning through to implementation
• Strong understanding of email technologies and messaging platforms
• Experience with DNS management and email routing
• Knowledge of email security standards including SPF, DKIM, DMARC and MTA-STS
• Experience supporting data and email migrations
• Strong troubleshooting and problem-solving skills
• Comfortable working with senior stakeholders and business users

Desirable Experience

• Office 365, Exchange and SharePoint administration
• Experience with Jira and/or Asana
• Document management systems experience