(Godalming- Surrey ) Counter Assistant

Kamsons Pharmacy; Godalming; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

Kamsons Pharmacy in Godalming is seeking a friendly, caring and professional assistant to provide a high standard of service to our customers. You will help with purchasing medicines, offering advice and collecting prescriptions within the pharmacy.

You will work in a busy, fast-paced environment as part of a hardworking team, prioritising a varied workload and multi-tasking. Training will include the Healthcare Assistant course as part of your development.

Qualifications

• Excellent communication skills to ascertain customer needs.
• Previous pharmacy or retail experience is advantageous; training available.
• Willing to train the right candidate on Healthcare Assistant course.

Responsibilities

• Follow till processes including sales of OTC medication and pharmacy merchandise.
• Dispense prescriptions under supervision of Responsible Pharmacist.
• Provide advice to patients on medicines and general health matters.
• Order stock to meet demand and manage expiry risks.
• Maintain tidy displays and implement price changes or promotions.
• Process invoices and paperwork according to procedures.
• Participate in delivery of services such as stop smoking advice and BP testing.
• Accurately label and dispense prescriptions.

Skills

Customer service

Communication

Teamwork

Multitasking

Education

Healthcare Assistant course

Job description

Thursday 1 pm to 6:30 pm and Friday 9:00am to 6:30pm (with a one hour unpaid break)

We are looking for an applicant to provide a friendly, caring and professional service to our customers. Excellent communication skills are needed to ascertain customer needs whether this be purchasing medicines, seeking advice or collecting prescriptions within the pharmacy.

You will need to work effectively as part of a hardworking team in a busy fast paced environment, be able to prioritize a varied workload and effectively multi-task.

Duties and responsibilities will include:

• Follow till processes including sales of over the counter medication and pharmacy merchandise, cashing up, running reports and completing cash sheets weekly.
• Follow the sale of medicines protocol and use the 2WHAM questioning technique
• Provide advice to patients on the use of medicines as well as general health and lifestyle matters.
• Receive and hand out prescriptions under the supervision of the Responsible Pharmacist.
• Collect necessary prescription charges and ensure that the patient declaration on the reverse of prescription is correctly filled in and signed by the patient or representative.
• Order sufficient stock in line with company procedures to meet customer demand whilst minimizing losses due to date expiry.
• Maintain attractive looking displays that are tidy and pulled forward. Implement any price changes or promotions.
• Undertake all necessary housekeeping duties so that sales and back shop areas are kept clean and tidy.
• Process invoices and paperwork in a timely manner following company procedures.
• Participate in the delivery of any additional services (stop smoking advice, blood pressure testing etc) for which you will have received adequate training.
• Accurately labelling and dispensing prescription against a prescription.

Previous pharmacy or retail experience is an advantage although we are willing to train the right candidate. You will be required to complete the Healthcare Assistant course as part of your training.

Job Types: Permanent

Ability to commute/relocate:

• Godalming GU7 1NJ: reliably commute or plan to relocate before starting work (required)

Data Protection

All personal data acquired by Kamsons from this application form will only be used for the purposes of recruitment and or potential future employment opportunity. The data herein will be kept for the duration of employment (for successful candidates) and a maximum of 1 year for unsuccessful candidates. This data not be processed further or disclosed without the consent of the applicant.