Global Voice Platform Architect Principal (Flexible/Remote)

BT plc; Greater London; Remote; GBP 150,000 - 210,000; Full time

Benefits offered by this job

Company car scheme or cash alternative

15% on target annual bonus

Private healthcare for you and family

Online private GP 24/7

Pension scheme – 5% employee + 10%公司

Holiday purchase scheme

Job summary

BT International is seeking a Voice Platform Architect Principal to define and deliver next-generation enterprise communications solutions. You will lead strategic architecture across Telephony, UC, CPaaS and CCaaS, aligning with business goals and regulatory compliance.

Role involves Agentic AI, event-driven designs, and SAFe Lean-Agile practices to produce measurable business outcomes. Flexible to base locations across the UK, Europe, India, and beyond.

Qualifications

• Experience defining technology strategy and influencing executives.
• Proven principal-level architecture leadership in large enterprise environments.
• Experience with SIP/IMS/SBCs, Carrier interconnects, and UC/CCaaS tech.

Responsibilities

• Define target state architecture for Telephony, UC, CPaaS and CCaaS.
• Lead adoption of Agentic AI and AI Harness within voice platforms.
• Ensure designs are secure, resilient and compliant with regulations.

Skills

Strategic leadership

Executive stakeholder influence

Voice / UC / CCaaS architecture

APIs & automation

Agentic AI

Education

Bachelor in Computer Science / related field

TOGAF

ITIL Foundation

Tools

Azure

AWS

OpenStack

Kafka

GIT/JIRA

Job description

BT International is seeking a Voice Platform Architect Principal to define and deliver next-generation enterprise communications solutions. You will lead strategic architecture across Telephony, UC, CPaaS and CCaaS, aligning with business goals and regulatory compliance.

Role involves Agentic AI, event-driven designs, and SAFe Lean-Agile practices to produce measurable business outcomes. Flexible to base locations across the UK, Europe, India, and beyond.