Global Transformation Program Manager — Markets Operations

Citi; Dundonald; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

27 days holiday + bank holidays

Discretional bonus

Private medical insurance

Employee Assistance Program

Pension Plan

Paid Parental Leave

Employee discounts

Learning & development resources

Job summary

The Citi Belfast Markets Operations team is seeking a Vice President Program Manager to lead transformation initiatives across multiple projects. You will partner with global operations and technology teams, applying robust PM practices and business analysis to deliver measurable benefits.

You'll manage scope, risks, milestones and governance, drive change to reduce risk, and ensure adherence to Citi's standards while communicating clearly with senior stakeholders.

Qualifications

• Significant experience delivering transformation programs within a fast-paced, large global financial services firm.
• Exceptional Program Management skills with relevant certifications (e.g., Six Sigma, Agile, Lean, Prince2, PMP) highly desirable.

Responsibilities

• Develop plans, track deliverables, and manage stakeholder expectations.
• Define program scope with a clear business case, cost-benefit analysis, KPIs.
• Communicate status and risks to sponsors and senior stakeholders.
• Build relationships with business and technology stakeholders; act as SME for leaders.
• Implement best practices to standardize processes and controls across regions.
• Lead issue resolution and support testing and operational readiness.

Skills

Program management

Stakeholder management

PM Certifications

Excel

PowerPoint

JIRA

Confluence

FX knowledge

Tools

JIRA

Confluence

Excel

PowerPoint

Job description

The Citi Belfast Markets Operations team is seeking a Vice President Program Manager to lead transformation initiatives across multiple projects. You will partner with global operations and technology teams, applying robust PM practices and business analysis to deliver measurable benefits.

You'll manage scope, risks, milestones and governance, drive change to reduce risk, and ensure adherence to Citi's standards while communicating clearly with senior stakeholders.