Global Supply & Demand Planning Lead

Townhouse; Greater London; Hybrid; GBP 65,000 - 100,000; Full time

Benefits offered by this job

Private healthcare and wellness

Employee discount

Holiday on us

Birthday treat

Social Budget

Emergency cash advance

Shopping discounts

Refer a friend scheme

Job summary

Townhouse is seeking an experienced Supply & Demand Planning Manager to own end-to-end planning across the UK, US and international markets. This role is hands-on and highly autonomous, focusing on demand forecasting, inventory optimisation, supply and replenishment planning, and logistics performance to ensure product availability as Townhouse grows.

You will collaborate with Operations, Finance, Marketing, Product and Franchise teams, translating growth targets into data-led supply decisions.

Qualifications

• Significant hands-on experience in demand, supply and inventory planning within retail/beauty/consumer business.
• Strong analytical skills with advanced Excel and forecasting experience.
• Proven ability to translate forecasts into purchasing and replenishment plans.
• Experience using AI, automation or technology to improve planning and reporting.
• Proactive, ownership-driven problem-solver comfortable with cross-functional collaboration.

Responsibilities

• Own demand forecasting across salons, e-commerce, marketplace, wholesale and franchise channels.
• Manage inventory across UK/US warehouses and networks; optimise stock levels and replenishment.
• Lead supply planning for new product launches and expansion into new markets.
• Drive AI and automation to improve forecasting and reporting; streamline processes.
• Own SC reporting and KPIs; identify risks and deliver measurable improvements.
• Develop SC coordination resources and support cross-functional growth.

Skills

Demand planning

Inventory planning

Forecasting

Excel

ERP systems

AI automation

Tools

CIN7

Planergy

Job description

Townhouse is seeking an experienced Supply & Demand Planning Manager to own end-to-end planning across the UK, US and international markets. This role is hands-on and highly autonomous, focusing on demand forecasting, inventory optimisation, supply and replenishment planning, and logistics performance to ensure product availability as Townhouse grows.

You will collaborate with Operations, Finance, Marketing, Product and Franchise teams, translating growth targets into data-led supply decisions.