Global Slot Operations Supervisor

Royal Caribbean Group; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

Royal Caribbean Group is hiring a Slot Manager for their fleet. The role involves supervising and coordinating activities of the Casino slot machines, Arcade, and gym equipment servicing functions, ensuring exceptional service to guests.

The ideal candidate should have supervisory experience in a casino environment, strong customer service skills, and the ability to manage a diverse team. Formal training in equipment repair is preferred.

Qualifications

• Supervisory experience of slot technicians in a casino.
• Formal training in electrical, mechanical, or electronic equipment.
• Ability to resolve problems and negotiate solutions.

Responsibilities

• Supervise Casino slot machine and Arcade equipment servicing.
• Coordinate activities and ensure courteous service to guests.
• Motivate and manage Slot Technicians effectively.

Skills

Supervisory experience in a casino environment

Customer service skills

Ability to read mechanical drawings

Basic math functions

Working knowledge of Excel and Word

Education

Completion of high school or equivalent

Job description

Royal Caribbean Group is hiring a Slot Manager for their fleet. The role involves supervising and coordinating activities of the Casino slot machines, Arcade, and gym equipment servicing functions, ensuring exceptional service to guests.

The ideal candidate should have supervisory experience in a casino environment, strong customer service skills, and the ability to manage a diverse team. Formal training in equipment repair is preferred.