Global Payroll & Client Relations Lead (Hybrid)

Oakleaf Partnership; Dover; Híbrido; GBP 65.000 - 90.000; Jornada completa

Descripción de la vacante

Oakleaf Partnership partners with a leading global professional services organisation to recruit a Global Payroll Manager focused on strategic client relationships and global payroll coordination across 90+ countries.

In this high-visibility, client-facing role you will work with senior stakeholders, coordinate across local payroll teams and external providers, and drive continuous improvement to enhance the client experience.

Formación

• Experience in UK payroll legislation, PAYE, NI, year-end processes and pensions.
• Experience coordinating global, multi-country payroll operations.
• Strong client-facing experience with senior stakeholders.
• CIPP qualification or equivalent payroll certification beneficial.
• Hybrid working with international client exposure.

Responsabilidades

• Act as primary contact for a high-profile global client and build relationships with senior stakeholders.
• Coordinate payroll delivery across multiple countries with local payroll teams and external providers.
• Manage client queries and escalations from initiation to resolution.
• Provide payroll guidance and translate technical information into commercial recommendations.
• Lead service review meetings and monitor performance to maintain service standards.
• Identify risks, regulatory developments and opportunities to improve payroll processes.
• Support payroll transitions, implementations and ongoing service enhancements.
• Drive continuous improvement to strengthen the client experience and service delivery.

Conocimientos

UK payroll

Global payroll coordination

Client-facing

Stakeholder management

Communication

Time management

Payroll outsourcing

CIPP qualification

Descripción del empleo

Oakleaf Partnership partners with a leading global professional services organisation to recruit a Global Payroll Manager focused on strategic client relationships and global payroll coordination across 90+ countries.

In this high-visibility, client-facing role you will work with senior stakeholders, coordinate across local payroll teams and external providers, and drive continuous improvement to enhance the client experience.