Global Partnerships Manager - Student Housing

Greystar Real Estate Partners, LLC; Greater London; In loco; GBP 65.000 - 90.000; Tempo pieno

Descrizione del lavoro

Greystar Real Estate Partners, LLC is seeking an International Partnerships Manager to oversee the international agent booking channel for our Student Division (Chapter London and Canvas UK-wide).

You will track occupancy, manage relationships with international agent partners, and deliver clear, data-led insights on bookings, commissions, and CAC. Collaboration with Marketing, Commercial, Finance and Operations is essential.

Competenze

• High level of general education evidencing literacy and numeracy, preferably graduate calibre or equivalent experience.
• Strong Excel skills, with confidence building reports and turning data into a clear recommendation.
• Proficient in Microsoft Office packages including Word, PowerPoint and Outlook.
• Experience of CRM or booking systems used to drive and track sales activity would be advantageous.

Mansioni

• Monitors performance across direct and agent booking channels, tracking booking contribution and commission exposure.
• Produces weekly agent performance updates for Chapter and Canvas, tracking referrals and bookings YoY.
• Maintains reporting frameworks tracking channel mix, booking performance and cost per acquisition by partner, city and site.
• Runs structured partner review cycles and holds partners to agreed targets.
• Identifies performance gaps early and agrees corrective actions with the relevant internal teams.
• Manages current agent partnerships and supports the development of new partnerships in target countries.
• Provides excellent service to partners, responding to queries in a timely and professional manner.
• Keeps partners up to date on availability, pricing, commission terms and booking processes.
• Supports commission tracking and reconciliation, working with Finance on approvals and payments.
• Analyses booking trends, market demand and competitor positioning to identify opportunities and risks.
• Contributes to the optimisation of channel mix, balancing occupancy growth against acquisition cost.
• Provides recommendations on commission, incentives and marketing spend, supported by clear data.
• Collaborates with Marketing, Commercial, Finance and Operations to align channel activity with campaign timelines, pricing strategy and operational capacity.
• Supports the planning and delivery of agent events, partner visits and conferences, presenting Greystar brand properties where required.
• Feeds channel insight into leasing strategy and the annual planning cycle.
• Maintains accurate partner and booking records in the relevant systems.
• Follows established policies and procedures, ensuring compliance with regulatory requirements and organisational standards.
• Identifies areas for improvement, offers suggestions to improve efficiency and productivity, and implements ideas that achieve operational excellence.
• Keeps abreast of changes in international student recruitment, agent markets and industry practice.

Conoscenze

Excel

Office suite

CRM systems

Formazione

Graduate calibre education

Strumenti

CRM systems

Descrizione del lavoro

Greystar Real Estate Partners, LLC is seeking an International Partnerships Manager to oversee the international agent booking channel for our Student Division (Chapter London and Canvas UK-wide).

You will track occupancy, manage relationships with international agent partners, and deliver clear, data-led insights on bookings, commissions, and CAC. Collaboration with Marketing, Commercial, Finance and Operations is essential.