Global Operations Operations Analyst Summer 2027 - Chester

Bank of America; Chester; On-site; GBP 234,000 - 301,000; Full time

Job summary

Bank of America in Chester, UK is offering a Global Operations, Operations Summer Analyst role designed to give a unique experience within Global Operations. You will support settlement, reconciliation, onboarding, and trade lifecycle activities while contributing to business insights and process improvements.

The programme provides extensive formal training at the start, on‑the‑job sessions, mentorship, and hands‑on project work across GMO and DROM teams, with opportunities to build dashboards

Qualifications

• Clear motivation for exploring an Operations career within financial services.
• Evidence of self-learning outside of studies and efforts to advance technical skills.
• Strong analytical and critical thinking skills to solve problems and improve processes.
• Effective communication and interpersonal skills with diverse stakeholders.
• Demonstrated teamwork, leadership, and ability to manage multiple priorities.
• Integrity and ethics in all interactions.
• Fluency in written and spoken English is a pre-requisite.

Responsibilities

• Develop an understanding of client, account and product reference data management processes.
• Support settlement, clearing and reconciliation activities across products and services.
• Build knowledge of trade lifecycle processes including validation, maintenance, exception management and reconciliation.
• Analyse data, identify trends and contribute to insights and process improvements.
• Develop understanding of risk management, controls, governance and regulatory requirements.
• Support project delivery, business analysis and stakeholder engagement.
• Prepare reports, dashboards, presentations and updates for partners and senior stakeholders.

Skills

Analytical thinking

Problem solving

Communication

Teamwork

Growth mindset

English fluency

Education

Bachelor's or Master's degree

Completion between Sep 2027 and Jul 2028

2:2 minimum grade

Job description

Global Operations, Operations Summer Analyst

Chester, UK

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognising and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

The team

Global Operations (GO) teams manage the critical systems and multiple platforms needed to maintain the enterprise's market-leading positions in key segments. By performing vital functions throughout the end-to-end lifecycle of products, services, and client transactions, we help deliver seamless client outcomes while maintaining a strong risk and control environment.

These activities include client onboarding, trade validation, settlement, servicing, reporting, reconciliations, risk management, process improvement and change delivery.

Programme Overview

Our Summer Analyst Programme in Chester is designed to provide you with a unique experience within Global Operations. Opportunities are available in the following teams, with alignment based on your interests, development opportunities, and current business needs:

Global Markets Operations (GMO) – Provides end‑to‑end operational support for Global Markets sales, trading and underwriting activities across securities, loans, and derivative products. Our teams manage critical activities throughout the trade lifecycle, including trade processing, settlement, reconciliation, collateral management, and client servicing, helping deliver seamless market execution.

Data, Reporting & Operations Management (DROM) – Enables business performance through strategic change delivery, governance, regulatory reporting, and operational excellence initiatives that strengthen controls, improve processes and support transformation across the organisation.

Training and Development

Your training and development is our top priority with extensive formal training offered at the start of the programme in addition to on‑the‑job training, virtual spotlight sessions, Executive Speaker Series, networking events, and hands‑on project work, with mentorship throughout.

Responsibilities

• Develop an understanding of client, account and product reference data management processes.
• Support settlement, clearing and reconciliation activities across a range of products and services.
• Build knowledge of trade lifecycle processes, including trade validation, maintenance, exception management and reconciliation.
• Analyse data, identify trends and contribute to business insights, process reviews and operational excellence initiatives
• Develop an understanding of risk management, controls, governance and regulatory requirements
• Support project delivery, business analysis and stakeholder engagement activities
• Prepare reports, dashboards, presentations and updates for business partners and senior stakeholders

Eligibility

• To be eligible to apply for this role in Chester, you must have the right to work in the UK as visa sponsorship is not available.
• Candidates are required to be pursuing a Bachelor’s or Master’s degree from an accredited college or university with a completion time frame between September 2027 and July 2028. Completion means that you have completed all final exams, coursework, and have no outstanding requirements for graduation. Please note that we reserve the right to request evidence of this completion date before extending an offer.
• On track for a minimum 2:2 degree classification (or equivalent)
• Must be available to join the programme from June 2027 to August 2027

Candidates who perform well during the internship may be offered full time employment to commence in July 2028; some lines of business may also offer the opportunity of a January or April start date. You must be available to join on one of these start dates if offered, unfortunately we are unable to offer deferrals

What We Are Looking For

Essential:

• Clear motivation for exploring an Operations career within financial services
• Evidence of self-learning outside of studies, and efforts to advance technical skills
• Strong analytical and critical thinking skills, with the ability to solve problems and positively challenge existing processes
• Effective communication and interpersonal skills, and ability to interact with a variety of people
• Display evidence of strong teamwork, leadership, and the ability to work in a fast-paced environment, managing multiple priorities
• Demonstrate integrity and ethics by earning other’s trust and respect through consistent honesty and professionalism in all interactions
• Fluency in written and spoken English is a pre‑requisite

Most importantly, we're looking for individuals with a growth mindset who are keen to learn, embrace challenges and contribute fresh perspectives while delivering an exceptional experience for our clients and teammates.

Equal Opportunities

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, being pregnant or on maternity leave, socio‑economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.