Global Operational Quality & Systems Manager

Atlas Copco Group; Burgess Hill; À distance; GBP 90 000 - 120 000; Plein temps

Résumé du poste

Atlas Copco Group is seeking a Global Operational Quality and Systems Manager to strengthen operational quality across its semiconductor divisions. You will define strategy, lead capability development, and drive cross-entity improvements to deliver high-quality products and solutions for customers.

You will embed processes into the Business Management System, work with global teams, and travel internationally as needed to ensure consistency and quality across regions.

Qualifications

• Strong experience in quality management, ideally within engineering/manufacturing or service environments.
• Experience improving quality performance across teams, sites or regions; knowledge of ISO 9001 and QMS/auditing.
• Practical experience with quality and problem-solving tools such as 8D, root cause analysis, CAPA, SPC or MSA.
• Confidence using data to identify trends, risks and improvement opportunities; proven change leadership.
• Excellent communication and collaboration skills with stakeholders across countries and cultures.
• An engineering degree or equivalent qualification; ability to travel internationally.

Responsabilités

• Define and lead cross-entity operational quality strategy and improvement roadmap with leaders.
• Own the operational quality capability framework and maturity assessments across Product Companies and centers.
• Identify and improve CTQ processes, implement controls, inspection methods and escalation mechanisms.
• Lead deployment of best practices, tracking adoption and improvements in performance and customer outcomes.
• Embed quality processes into the Business Management System and ensure alignment with ISO and regulatory requirements.
• Report operational quality performance and risks to divisional leadership and drive improvements.

Description du poste

Bring your curiosity to work as our next Global Operational Quality and Systems Manager. You will be part of our Quality team reporting to the Vice President Customer Quality, Semiconductor Division. In this role, your mission is to strengthen operational quality across our global Semiconductor divisions, improving capability, consistency and performance across our operations. You will contribute directly to how we create high-quality products and solutions for our customers.

Your day-to-day

Operational quality strategy and capability

• Define and lead the cross-entity operational quality strategy and improvement roadmap, aligned with divisional priorities, agreeing objectives, priorities and measures with divisional and entity leaders.
• Own the operational quality capability framework and maturity assessment across Product Companies, Service Technology Centres and Customer Centres, assessing capability gaps and leading targeted development plans.
• Partner with divisional and entity leaders to identify and improve Critical-to-Quality (CTQ) processes, ensuring effective process controls, inspection methods, capability measures and escalation mechanisms.
• Lead the cross-entity deployment of proven best practices and lessons learned, tracking adoption and improvements in operational performance and customer outcomes.

Process controls, inspection, test and performance

• Drive the effectiveness of inspection and test processes with Operations, Engineering and Quality teams, ensuring risk-based controls, suitable measurement methods and clear acceptance criteria.
• Lead improvement of critical process capability and measurement system effectiveness, reducing variation, detection gaps, repeat failures and quality escapes.
• Drive increased use of operational and quality performance data to improve decision‑making, prioritise improvement and verify corrective action effectiveness.
• Identify systemic risks by connecting customer feedback, warranty and failure trends, operational performance and audit findings, prioritising cross-entity prevention.

Business Management System and audit assurance

• Embed agreed operational quality processes and best practices through the Business Management System, translating quality requirements into effective daily practices and measurable controls.
• Lead common process design and BMS integration, including new acquisitions, aligning operational controls with VTBA standards and applicable customer, legal, regulatory and ISO requirements.
• Own and centrally manage the risk-based internal audit programme across the Semiconductor divisions and entities, setting priorities, scope, schedules and resources.
• Use audit findings to drive systemic improvement, monitoring actions, escalating overdue or high‑risk items and verifying corrective action effectiveness before closure.

Leadership, governance and reporting

• Line‑manage and develop the Global Quality Systems Specialist, setting clear objectives while retaining accountability for system effectiveness and the central audit programme.
• Build commitment to common priorities through entity Quality Managers and cross‑functional leaders, with clear responsibilities for standards, local QMS activities, certification and systems administration.
• Report to divisional top management on operational quality performance, capability and maturity, systemic risks and improvement benefits, using insights to shape management reviews, quality priorities and OGSM deployment.

Your Skills And Experience

• Strong experience in quality management, ideally within an engineering, manufacturing or service environment.
• Experience improving quality performance across different teams, sites or regions. A good understanding of ISO 9001, quality management systems and auditing.
• Practical experience using quality and problem‑solving tools such as 8D, root cause analysis, CAPA, SPC or MSA.
• Confidence using data and insights to spot trends, understand risks and identify opportunities for improvement. A track record of leading change and continuous improvement, bringing others with you along the way.
• Strong communication and relationship‑building skills, with the confidence to work with stakeholders at all levels and across different countries and cultures.
• An engineering degree or equivalent relevant qualification/experience.
• A collaborative, curious and practical approach to solving problems and improving how things are done.
• Flexibility to work with global teams and travel internationally when needed.

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

Your Compensation And Benefits

At Atlas Copco Group, we are committed to fair and equitable compensation. Compensation is determined based on the position and its responsibilities, without regard to gender, race, ethnicity, religion, physical ability, sexual orientation, marital status, or any other protected characteristic. Our compensation offering is designed to be locally relevant, competitive, and aligned with the expectations of current and future talent.

Beyond compensation, we believe that a rewarding career is about having opportunities to learn, grow, contribute, and develop in an environment built on trust, collaboration, and continuous improvement. At Atlas Copco Group, we support our people in building long‑term careers while making a meaningful impact through their work.

We welcome applications from a broad, international talent pool. Please note that the successful candidate will be employed under local plus terms and conditions in the hiring country.

Your job location

This role is home‑based, giving you the flexibility to work remotely while staying connected with our global teams. You’ll travel to our Burgess Hill office when needed, alongside international travel as part of the role.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Application process

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:

Talent Acquisition: Reesa Berry