Global Ocean Freight Export Specialist

Red Recruit; Basildon; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

20 days annual leave + holidays

Employer pension contributions

Job summary

Red Recruit is seeking an experienced Ocean Freight Coordinator to join our international freight forwarding client at Basildon (or Manchester). This permanent, full-time role offers a competitive salary and a supportive environment.

You will manage Ocean Freight Export and Cross Trade shipments, handle documentation, liaise with lines and agents, update systems, and provide excellent customer service.

Qualifications

• Minimum 2 years' experience in Sea Freight Exports within a freight forwarding environment.
• Experience handling Cross Trade shipments would be advantageous.
• Knowledge of Sea Freight Imports or Air Freight Exports would be beneficial.
• Good understanding of international shipping procedures and customs documentation.
• Strong organisational skills with the ability to manage multiple shipments.
• Excellent communication and customer service skills.

Responsibilities

• Coordinate Sea Freight Export and Cross Trade shipments from start to finish.
• Prepare and process all relevant shipping documentation, including customs export declarations.
• Ensure shipments are handled efficiently and within agreed deadlines.
• Liaise with shipping lines, overseas agents, customers and internal departments.
• Maintain accurate shipment records and update operational systems.
• Prepare quotations and liaise with the sales team regarding new business opportunities.
• Complete accurate invoicing within agreed timescales.
• Monitor shipments and proactively resolve operational issues.
• Maintain strong customer relationships, providing regular shipment updates.
• Assist with maintaining and improving departmental procedures and operational efficiencies.
• Work closely with management to ensure excellent service standards are maintained.

Skills

Sea Freight Exports

Cross Trade shipments

Customer service

Excel

Organisation

Tools

Microsoft Office

Job description

Red Recruit is seeking an experienced Ocean Freight Coordinator to join our international freight forwarding client at Basildon (or Manchester). This permanent, full-time role offers a competitive salary and a supportive environment.

You will manage Ocean Freight Export and Cross Trade shipments, handle documentation, liaise with lines and agents, update systems, and provide excellent customer service.