Global MDM Director: Data Governance & Transformation

Bodyarmor; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Job summary

Costa Coffee is seeking a Senior Director for Global Master Data Management to define the enterprise data strategy, governance, and operating model. You will lead a global team, drive data quality, and govern multiple master data domains including machine, customer, vendor, cost center, and pricing.

Collaborate with platform owners to modernize MDM technologies and manage external partners. You will work with executive leadership to align data capabilities with growth, regulatory needs, and

Qualifications

• Experience leading enterprise-level MDM transformations and operating model redesigns.
• Strong governance, data quality, and stewardship capabilities across multiple domains.
• Proven ability to build business cases and secure executive sponsorship.

Responsibilities

• Define and execute Costa Coffee's Global Master Data Management vision, strategy, and operating model.
• Lead global MDM governance, stewardship, policies, standards, and controls.
• Oversee global MDM operations, KPIs, SLAs, and continuous improvement.
• Collaborate with platform owners on selection, modernization, and optimization of MDM technologies.
• Manage vendor relationships, outsourcing strategies, and service delivery outcomes.

Skills

Master Data Management

Data Governance

Data Quality Management

Metadata Management

Data Architecture

Cloud Data Platforms

ERP Integration

Workflow Automation

Vendor Management

Executive Stakeholder Management

Education

Bachelor's Degree in Information Systems

Master's Degree preferred

Data Management Certifications

Tools

Profisee

Microsoft Dynamics 365 (D365)

Job description

Costa Coffee is seeking a Senior Director for Global Master Data Management to define the enterprise data strategy, governance, and operating model. You will lead a global team, drive data quality, and govern multiple master data domains including machine, customer, vendor, cost center, and pricing.

Collaborate with platform owners to modernize MDM technologies and manage external partners. You will work with executive leadership to align data capabilities with growth, regulatory needs, and