Global Logistics & Customs Coordinator

Confidential; Kettering; On-site; GBP 28,000 - 38,000; Full time

Job summary

Confidential is seeking a highly organized Supply Chain and Logistics Coordinator in Kettering to coordinate freight movements, support customs compliance, and manage logistics partners across international markets.

You will work with internal teams, manufacturing partners, distribution centres, and freight providers to drive efficiency, maintain service levels, and deliver on time and within budget.

Qualifications

• 2-3 years' experience within logistics, supply chain, freight, customs, or operations.
• Strong understanding of customs regulations, import/export procedures, shipping documentation, and Incoterms.
• Experience reviewing customs or import data and ensuring regulatory compliance.
• Excellent planning, organisation, and coordination skills.
• Strong analytical ability with experience interpreting large volumes of data.
• Excellent communication and stakeholder management skills.
• Experience using ERP systems and supply chain software.

Responsibilities

• Monitor logistics performance against KPIs and identify opportunities for service improvements and cost savings.
• Conduct regular reviews of shipment performance and service levels with global distribution centres.
• Identify and implement process improvements to streamline transportation and shipping activities.
• Develop and maintain standard operating procedures (SOPs) and process documentation.
• Lead operational reviews with distribution centres, resolving issues relating to deliveries, packaging, and stock handling processes.
• Monitor critical inbound shipments, samples, and key delivery deadlines.
• Liaise with international manufacturing partners to ensure smooth movement of goods through the supply chain.
• Support Operations, Planning, and Purchasing teams with freight cost analysis and scenario planning.
• Manage relationships with freight forwarding providers and conduct regular business reviews.
• Act as a key point of contact for courier and logistics-related matters.
• Review and approve freight and courier invoices.
• Monitor logistics spend and supplier performance.
• Carry out monthly audits of customs and import data to ensure accurate duty payments and compliance with regulations.
• Maintain accurate records of commodity/HS codes, tariff classifications, product values, country of origin information, applicable duty rates.
• Review freight provider performance and support tender exercises where required.
• Maintain accurate delivery schedules and lead times within ERP systems.
• Identify opportunities to improve processes, controls, and efficiencies across the supply chain function.
• Participate in and support cross-functional improvement projects.
• Contribute to ongoing operational and customer service enhancements.

Skills

Logistics knowledge

Analytical skills

Stakeholder management

Excel

ERP systems

Planning & coordination

Communication

Tools

ERP systems

Supply chain software

Excel

Job description

Confidential is seeking a highly organized Supply Chain and Logistics Coordinator in Kettering to coordinate freight movements, support customs compliance, and manage logistics partners across international markets.

You will work with internal teams, manufacturing partners, distribution centres, and freight providers to drive efficiency, maintain service levels, and deliver on time and within budget.