Global Learning & Development Coordinator

Frazer Jones; West Boldon; On-site; GBP 25,000 - 35,000; Full time

Job summary

Frazer Jones is seeking a Global Learning & Development Coordinator to support delivery of learning initiatives, onboarding and development programmes across the organisation. The role involves coordinating inductions, training sessions and LMS administration to ensure a seamless learning experience for colleagues worldwide.

You will work with the L&D and HR teams, manage multiple projects, build relationships with internal stakeholders, and help improve processes while exploring AI-enabled

Qualifications

• Experience supporting HR, L&D or People functions.
• Strong administrative and coordination skills.
• Excellent organisational abilities and attention to detail.

Responsibilities

• Coordinate global induction programmes for new starters.
• Support delivery of instructor-led and e-learning training.
• Act as LMS super-user and administrator.
• Maintain training materials, user guides and records.
• Produce regular reporting on L&D metrics.
• Liaise with IT to troubleshoot system issues.
• Identify opportunities to improve L&D processes and policies.
• Provide high-quality administrative support across the L&D function.

Skills

Organisational skills

Communication

Stakeholder management

Attention to detail

Proactive mindset

Tools

LMS

Microsoft Office

Job description

Our client is a growing global business with a strong focus on employee development and professional growth. As the company continues to expand, they're looking for a Global Learning & Development Coordinator to support the delivery of learning initiatives, employee onboarding and development programmes across the organisation.

About the Role

This is a highly collaborative and varied coordination role, suited to someone who enjoys organisation, building relationships and keeping multiple projects moving at once. You'll work closely with the Learning & Development and HR teams to coordinate inductions, training programmes and learning initiatives, while acting as a first point of contact for colleagues across the business. You'll also have the opportunity to contribute ideas for improving processes and enhancing the overall learning experience.

Key responsibilities

• Coordinate global induction programmes for new starters
• Manage L&D and HR Operations inboxes and calendars
• Build relationships with internal stakeholders to organise induction schedules and training sessions
• Support the delivery of both instructor-led and e-learning programmes
• Act as a super-user and administrator for the Learning Management System (LMS)
• Maintain training materials, user guides and learning records
• Produce regular reporting and track key L&D and HR metrics
• Assist with troubleshooting system issues and liaise with IT where required
• Identify opportunities to improve L&D processes, policies and programmes
• Ensure all records, trackers and learning logs are accurately maintained
• Provide high-quality administrative support across the wider L&D function

About You

We're looking to speak with organised, proactive and people-focused individuals who are passionate about learning and development. You'll be someone who enjoys working in a fast-paced environment, managing multiple priorities and building strong relationships with stakeholders at all levels, bringing excellent attention to detail, strong communication skills and a genuine desire to create a positive employee experience. We'd really love to find someone who is keen to improve process and really utilise AI in order to help streamline and modernise the business!

Requirements

• Previous experience supporting an HR, Learning & Development or People function
• Strong administrative and coordination skills
• Excellent organisational skills with the ability to manage competing priorities
• Confident using Microsoft Office, particularly Outlook, Word and Excel
• Experience using an LMS or HR system would be advantageous
• Strong attention to detail and commitment to accuracy
• Ability to handle confidential information professionally
• Effective communication and stakeholder management skills
• Proactive approach to problem solving and continuous improvement
• Ability to work independently while remaining highly collaborative
• Positive, adaptable and customer-focused mindset
• Genuine interest in Learning & Development and employee experience