Global Learning Coach - Aviation Training & Impact

British Airways; Hounslow; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Staff travel benefits

Discounted standby tickets

Job summary

British Airways is seeking a Global Learning Academy Trainer to shape the capability of our people and improve airline performance. The role sits at the heart of the People function, supporting safety, operational excellence and customer experience through engaging learning.

It is a uniformed, shift-based role, with weekend work and possible domestic/international travel. You will deliver diverse training programmes, adapt your style to different audiences, coach learners, prepare materials, and

Qualifications

• Experience delivering training across multiple subject areas with adult learning principles.
• Confident delivering both in-person and virtual training.
• IT literate and comfortable presenting learning materials using a range of systems.
• Experience within an aviation environment and knowledge of relevant regulations is desirable.
• A learning and development qualification such as CIPD and additional qualifications would be advantageous.

Responsibilities

• Be responsible for delivering a wide range of training programmes, ensuring sessions are engaging, inclusive and impactful, and that learning outcomes are consistently achieved.
• Be adaptive in your delivery style to suit different audiences and learning needs, creating a positive and supportive learning environment where colleagues feel confident to participate and develop.
• Provide coaching, feedback and follow-up support to learners, managing performance and attendance during training and addressing issues promptly in line with agreed processes.
• Prepare training materials and environments ahead of delivery, ensuring content is delivered as designed and in line with current programme objectives, policies and regulatory requirements.
• Accurately record learning and assessment activity, maintain qualifications and recency, and contribute to continuous improvement through feedback and QA with programme owners, designers and delivery managers.

Skills

Training delivery

In-person training

Virtual training

IT literacy

Aviation knowledge (desirable)

Education

CIPD qualification

Tools

Learning management systems

Job description

British Airways is seeking a Global Learning Academy Trainer to shape the capability of our people and improve airline performance. The role sits at the heart of the People function, supporting safety, operational excellence and customer experience through engaging learning.

It is a uniformed, shift-based role, with weekend work and possible domestic/international travel. You will deliver diverse training programmes, adapt your style to different audiences, coach learners, prepare materials, and