Global Knowledge Manager — KM Strategy & AI Enablement

Cundall; Birmingham; On-site; GBP 70,000 - 95,000; Full time

Job summary

Cundall is seeking a Knowledge Manager to lead our Knowledge Management function across a global consultancy. You will shape how we capture, classify and share knowledge to drive delivery and innovation.

In this role you will define KM strategy, build communities of practice, and partner with CIO and IT leaders to advance enterprise data/analytics capabilities, including SharePoint and AI initiatives.

Qualifications

• Bachelor’s or Master’s degree in Knowledge Management or related field; professional KM training desirable.
• Proven experience in organising knowledge, taxonomy, and content governance across a global organisation.
• Strong communication and stakeholder engagement skills, with a track record of leading KM initiatives.

Responsibilities

• Lead the company KM function, responsible for knowledge capture, classification and sharing activities.
• Set KM strategy and roadmap, lead Communities of Practice.
• Support development of data analytics capabilities, particularly SharePoint and AI roll-out.
• Manage stakeholder relationships across the business to align knowledge requirements.

Skills

Content management

Intranet development

Knowledge sharing

Communities of practice

Communication

Education

Bachelor's or Master's in Knowledge Management

Chartership or professional KM training

Tools

SharePoint

AI in KM

Job description

Cundall is seeking a Knowledge Manager to lead our Knowledge Management function across a global consultancy. You will shape how we capture, classify and share knowledge to drive delivery and innovation.

In this role you will define KM strategy, build communities of practice, and partner with CIO and IT leaders to advance enterprise data/analytics capabilities, including SharePoint and AI initiatives.