Global Knowledge Manager & Content Strategy Lead

Equiniti; Birmingham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading fintech organization based in Birmingham is seeking a Knowledge Manager to oversee the knowledge management platform and champion content governance. The role involves managing a team, collaborating with stakeholders, and promoting a culture of knowledge sharing across the organization. Candidates should have a strong understanding of knowledge management principles, excellent communication skills, and experience with data visualization tools. The role may involve some international travel.

Benefits

Equiniti Pension Plan

All Employee Long Term Incentive Plan

Employee Assistance Programme

Employee discounts

Flexible Benefits

29 days holiday + bank holidays

Equiniti ICON award vouchers

Investment in LinkedIn Learning

Qualifications

• Strong understanding of knowledge management and content governance.
• Excellent stakeholder management and communication skills.
• Experience with enterprise-level KM systems and workflows.

Responsibilities

• Maintain the Knowledge Management platform ensuring content governance.
• Oversee the creation and update of knowledge articles and training materials.
• Manage relationships with external vendors and system enhancements.

Skills

Knowledge management principles

People management

Stakeholder management

Analytical capability

Technical proficiency in KM platforms

Attention to detail

Regulatory familiarity

Tools

Power BI

Knowledge Management platforms

Workflow management tools

Job description

A leading fintech organization based in Birmingham is seeking a Knowledge Manager to oversee the knowledge management platform and champion content governance. The role involves managing a team, collaborating with stakeholders, and promoting a culture of knowledge sharing across the organization. Candidates should have a strong understanding of knowledge management principles, excellent communication skills, and experience with data visualization tools. The role may involve some international travel.