Global IoT Technical & Service Sales Sr Mgr

Vodafone; Greater London; On-site; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Yearly bonus 20%

Company car or cash alternative

Annual leave 28 days + bank holidays

Private pension with 2:1 matching

Private medical and dental

Job summary

Vodafone IoT is seeking a Global Technical & Service Sales Senior Manager to lead the worldwide Technical Sales organisation, aligning IoT pre-sales, solution architecture and service sales to drive win rates, delivery excellence and revenue growth across multiple markets.

You will partner with Sales, Product & Technology and Customer Success, govern multi-market delivery, manage risk, and shape product strategy through customer insight while building a high-performing team across OpCos and

Qualifications

• Proven experience building and leading large, multi-regional teams.
• Deep IoT, connectivity, cloud, orchestration and secure architecture expertise.
• Experience shaping product strategy with Product & Technology teams.
• Proven track record delivering complex multinational programmes.
• Experience working with OpCos, Partner Markets or multi-entity delivery ecosystems.
• Executive leadership shaping Group-level direction.

Responsibilities

• Lead the global IoT Technical Sales organisation with governance and performance metrics.
• Own qualification and solution architecture to improve win rates and delivery confidence.
• Oversee complex multi-market delivery with risk management and first-time-right execution.
• Lead Service Sales within Technical Sales and ensure handover to operations and Customer Success.
• Align OpCos, partners, Product, Technology and Customer Success on standards and priorities.

Skills

IoT expertise

Solution architecture

Global leadership

Stakeholder management

Strategic influence

Cross-functional collaboration

Risk management

Delivery governance

Job description

Join Us

Joining Vodafone IoT’s team means being part of a growing, purpose-driven organisation at the forefront of innovation. Our teams are made up of curious minds, problem-solvers, and forward-thinkers across the world who thrive in a collaborative, high-performing, inclusive environment.

Open to candidates applying from the following locations: UK, Germany, Spain, Italy or Portugal

What You’ll Do

The Global Technical & Service Sales Senior Manager is a Group-level leader accountable for enabling Vodafone IoT’s global sales performance through ownership of the pre and post-opportunity lifecycle, from qualification and solution design through service sales, delivery execution and structured handover into Customer Success, while building a high-performing, engaged and future-ready global Technical Sales organisation. The role leads a single global Technical Sales organisation, integrating IoT Pre-Sales, Solution Architecture and Service Sales to drive high-quality qualification, first-time-right solution design, service sales execution, delivery governance and seamless handover into Customer Success - directly supporting win rates, deal velocity, margin protection, forecast accuracy and sustainable revenue growth. The role acts as the primary enterprise interface between Sales and Product & Technology, ensuring that customer insights, solution performance, delivery data and Customer Success feedback systematically shape product strategy, platform evolution, investment priorities and demand forecasting. This is critical to maintaining Vodafone IoT’s competitive differentiation and ability to scale profitably. Operating with enterprise level authority, the Global Technical & Service Sales Senior Manager ensures strong alignment across Vodafone OpCos, Partner Markets and Resellers, driving global consistency in solution design, service sales engagement, delivery execution and customer handover, while managing material operational, customer and reputational risk across complex, multi market IoT programmes.

• Global leadership: Lead the global IoT Technical Sales organisation, setting clear standards, governance and performance measures
• Solution design: Own qualification and solution architecture to improve win rates, quality, speed and delivery confidence
• Delivery governance: Oversee complex multi-market delivery, ensuring strong risk management, escalation and first-time-right execution
• Service Sales interface: Lead Service Sales within Technical Sales and ensure clear definition, design and implementation of customer requirements ahead of the handover to operations and customer success
• Cross-functional alignment: Align OpCos, partners, Product, Technology and Customer Success around consistent standards and customer-led priorities

Who You Are

• Proven experience building and leading large, multi regional teams, including talent development, succession planning and engagement at scale
• Deep expertise in IoT, connectivity, platforms, cloud, orchestration and secure architecture
• Strong experience interfacing with Product and Technology teams to shape product strategy and roadmap
• Proven track record delivering complex multinational programmes
• Experience working with OpCos, Partner Markets or multi entity delivery ecosystems
• Enterprise & Executive Leadership: Shapes Group-level direction and influences senior cross-functional stakeholders
• Customer Obsession & Technical Lifecycle Partnership: Drives end-to-end customer lifecycle thinking across solution quality, service sales, delivery and Customer Success handover
• Strategic Influence on Product & Technology: Uses customer and market insight to shape product, platform and technology priorities
• Collaboration & Operating Model Alignment: Aligns OpCos, Partner Markets, Product, Technology and Sales to enable scalable execution
• Transformation, Innovation & People Leadership: Leads transformation, simplification and innovation while building high-performing global Technical Sales teams

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's In It For You

• Yearly bonus: 20%
• Company car: company funded car of £580 per month or cash alternative of £630 per month
• Annual leave: 28 days + bank holidays + the opportunity to buy/carry over 5 days/year
• Charity days: 5 days/year
• Maternity leave: 52 weeks: the first 13 weeks are fully paid, followed by 26 weeks of half pay
• Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%
• Access to: private medical, private dental, free health assessments, share save scheme
• Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan

Who We Are

With more than 200 million device connections around the world, Vodafone IoT is a global leader in managed IoT connectivity – connecting people, places and devices. We help create a smarter, more sustainable, and more connected world - from enabling smart cities and autonomous vehicles to transforming healthcare, agriculture, and logistics. Our work shapes the digital future of businesses – allowing them to effectively manage and monitor their operations using IoT. As a global leader in IoT connectivity – operating in more than 180 countries across the globe - we empower individuals, businesses, and entire industries to unlock their potential through technology that’s secure, scalable, and future-ready. Vodafone IoT is a subsidiary of Vodafone Group. Vodafone Group is a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn’t a concept; it’s lived, breathed, and cultivated through everything we do. You’ll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We’re committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can.