Global Import & Logistics Manager

Matchtech; Sheet; On-site; GBP 55,000 - 75,000; Full time

Job summary

Matchtech is seeking an Import Manager to lead all importing, exporting, and customs compliance activities for a market-leading FMCG importer-distributor.

The Import Manager will own international freight operations (circa 95%), manage forwarders/brokers, drive freight cost control, and oversee customs compliance. The role emphasizes operational management, continuous improvement, and escalation handling, supported by an Import & Export Coordinator.

Qualifications

• Experience in Import, Customs, International Trade, Freight Forwarding, or Logistics.
• Strong knowledge of UK customs CDS and Incoterms 2020.
• Experience managing freight forwarders and customs brokers.
• Understanding of customs declarations, classification, valuation, and origin.
• Experience negotiating freight rates and controlling logistics costs.
• Able to work independently and make sound operational decisions with strong communication.

Responsibilities

• Manage import freight operation ensuring goods move efficiently and compliantly.
• Lead relationships with freight forwarders, customs brokers, and logistics providers.
• Negotiate freight rates and monitor freight costs.
• Oversee customs compliance, including declarations, origin, and documentation.
• Resolve shipment delays, customs issues, and supply chain escalations.
• Monitor forwarder and broker performance against service and cost objectives.
• Maintain accurate shipping and customs data.
• Drive continuous improvement across import and freight processes.

Skills

Import operations

Freight forwarding

Customs compliance

International logistics

Stakeholder management

Freight rate negotiation

Data accuracy

Education

Customs or international trade qualification

Job description

Matchtech is seeking an Import Manager to lead all importing, exporting, and customs compliance activities for a market-leading FMCG importer-distributor.

The Import Manager will own international freight operations (circa 95%), manage forwarders/brokers, drive freight cost control, and oversee customs compliance. The role emphasizes operational management, continuous improvement, and escalation handling, supported by an Import & Export Coordinator.