Global HR Shared Services Manager - Interim

JR United Kingdom; Oxford; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading company seeks a Global HR Shared Services Manager for an initial 7-month contract in Oxford. This role involves driving HR operational excellence, managing a high-performing team, and establishing global standards and processes across HR operations while collaborating with HR teams worldwide. Flexibility with a hybrid working model is offered, making this an ideal position for someone looking to impact a growing business significantly.

Qualifications

• Experience in a similar HR Ops role within a global business.
• Proven track record in managing a team focused on operational excellence.
• Strong understanding of HR governance frameworks.

Responsibilities

• Leading daily HR operations including onboarding and payroll.
• Managing the EMEA HR Ops team and ensuring service delivery aligns with business needs.
• Overseeing operational aspects and supporting global HRIS implementation.

Skills

Team Management

Operational Excellence

Compliance

Change Management

Job description

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Global HR Shared Services Manager - Interim, Oxford district

Client:

HRLife Ltd

Location:

Oxford district, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Views:

4

Posted:

10.06.2025

Expiry Date:

25.07.2025

Job Description:

HRLife is looking for an HR Operations Manager for an initial 7-month FTC period to cover a leave. Managing a team of operational HR experts, this role offers the opportunity to work closely with the business to drive operational excellence, participate in projects, manage a high-performing team, and support the business operationally as it grows.

You will be responsible for developing global standards, frameworks, and processes across HR operations, ensuring consistency, efficiency, and compliance. You will work with HR teams worldwide to ensure adherence to governance frameworks and support escalated employee lifecycle issues.

Additionally, you will oversee operational aspects as they expand and establish in new countries and support the global HRIS implementation.

Based in Oxford three days a week and remote two days, this role is ideal for someone interested in a dynamic, multi-faceted position.

You will be involved in:

• Leading daily HR operations, including onboarding, payroll, employment changes, documentation, and offboarding
• Line managing the EMEA HR Ops team, supporting their development and workload management
• Ensuring service delivery aligns with business needs, compliance, and employee experience
• Setting and maintaining global governance frameworks, SOPs, and quality standards
• Creating global processes and templates for onboarding, documentation, and policy management
• Collaborating with regional HR teams to embed standards and ensure compliance
• Monitoring adherence to governance, escalating deviations as needed
• Facilitating knowledge sharing and best practices globally
• Leading cross-regional reviews for continuous improvement
• Overseeing setup of new operations related to HR activities
• Contributing to HRIS implementation, testing, and defining user requirements
• Supporting change management and training for system adoption
• Post-launch support, including system enhancements and process alignment
• Managing global reporting on headcount, attrition, structure, and other metrics
• Ensuring data accuracy in all systems for analytics and reporting
• Supporting the global mobility process

Applicants should have experience in a similar HR Ops role within a global business, managing a team focused on operational excellence and delivery.