Global Hotel Key Accounts Leader

Airbnb, Inc.; Greater London; Sur place; GBP 94 000 - 118 000; Plein temps

Résumé du poste

Airbnb Hotels is building a brand-new, globally distributed team of Enterprise Account Managers to win and onboard high-value hotel groups across continents. You will own end-to-end partner management, develop strategic account plans, and drive global Key Accounts strategy with strong cross-functional collaboration.

You will lead a team, shape the playbook from day one, and be responsible for relationships, targets and strategy in a fast-growing business unit within Airbnb.

Qualifications

• 12+ years of professional experience in sales or account management in travel, hospitality or e-commerce.
• 6+ years leading high-performing teams and delivering goals.
• Experience leading globally distributed teams.
• Established relationships with major hotel groups globally.
• Entrepreneurial mindset from launching companies, teams or initiatives.
• Proven track record of complex negotiations with high-value partners.
• Strong ability to coach and mentor account managers.
• Ability to develop and communicate strategy and secure buy-in.
• Fluency in English.
• Willingness to travel globally up to 60%.

Responsabilités

• End-to-end partner management at hotel HQ and regional office level.
• Develop mutual account plans driving supply and strategic relationship value.
• Define the global Key Accounts strategy aligned with the Enterprise Team playbook.
• Exceed quarterly business KPIs and drive partner satisfaction.
• Mentor and motivate a distributed Enterprise Account Management team.
• Collaborate with Product, Support, Connectivity, RevOps and cross-functional leadership.

Connaissances

Leadership experience

Global team building

Negotiation experience

Cross-functional influence

English fluency

Travel readiness

Outils

Salesforce

Asana

Airtable

Tableau

Looker

Claude

Description du poste

Airbnb Hotels is building a brand-new, globally distributed team of Enterprise Account Managers to win and onboard high-value hotel groups across continents. You will own end-to-end partner management, develop strategic account plans, and drive global Key Accounts strategy with strong cross-functional collaboration.

You will lead a team, shape the playbook from day one, and be responsible for relationships, targets and strategy in a fast-growing business unit within Airbnb.