Global Head of Third-Party Resilience

HSBC Holdings plc; Birmingham; On-site; GBP 180,000 - 240,000; Full time

Job summary

HSBC Holdings plc is seeking a Director, Head of Third Party Resilience to develop and execute the bank’s global resilience strategy, strengthening ability to anticipate, withstand, respond to and recover from third-party disruption.

The role is based in London and reports to the Group Head of Third Party Risk Management, overseeing governance and operating model integration across Global Businesses and Functions.

Qualifications

• Senior leadership experience in Operational Resilience within a large regulated bank.
• Experience delivering global strategies across dispersed businesses.
• Proven track record leading complex transformation programmes.
• Knowledge of risk management frameworks and third-party resilience.
• Experience with AI, data and automation in transformation.
• Ability to influence executives in a global matrix.
• Strong stakeholder relationships including regulators.

Responsibilities

• Develop and execute HSBC’s global Third Party Resilience strategy aligned to risk priorities.
• Shape governance, priorities and investment to deliver measurable resilience outcomes.
• Oversee enhancement of resilience capabilities for stronger operations and control maturity.
• Direct enterprise resilience transformation programmes and embed them into BAU.
• Set group-wide resilience standards and control requirements.
• Govern third-party risk identification, assessment and escalation.
• Oversee incident intelligence, reporting and root-cause analysis.
• Establish testing approaches including scenario-based testing.
• Partner with Procurement and Legal to embed resilience in contracts and SLAs.
• Guide AI-enabled capabilities and data-driven operating model developments.

Skills

Strategic leadership

Operational resilience

Third party risk management

Regulatory risk frameworks

Stakeholder management

Transformation programmes

AI, data & automation

Vendor governance

Job description

HSBC Holdings plc is seeking a Director, Head of Third Party Resilience to develop and execute the bank’s global resilience strategy, strengthening ability to anticipate, withstand, respond to and recover from third-party disruption.

The role is based in London and reports to the Group Head of Third Party Risk Management, overseeing governance and operating model integration across Global Businesses and Functions.