Global Head of Resiliency Continuity Advisory, Managing Director

STATE STREET CORPORATION; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic professional to support their Enterprise Continuity programme. This role is crucial for ensuring the company can withstand disruptions and maintain operational resilience. The successful candidate will engage with various stakeholders, providing oversight and guidance on business continuity initiatives. This position offers a collaborative environment that values innovation and technical skills, making it an exciting opportunity for those looking to grow in the financial services sector. Join a team that is committed to diversity and social responsibility, and help shape the future of resilient business practices.

Benefits

Paid volunteer days

Matching gift program

Access to employee networks

Flexible working options

Qualifications

• Degree level education preferred.
• Strong project management and presentation skills required.

Responsibilities

• Oversee end-to-end programme design and execution.
• Provide guidance on regulatory requirements and programme delivery.
• Lead the Resiliency Advisory Board for risk recommendations.

Skills

Project management

Presentation skills

Stakeholder engagement

Analytical skills

Interpersonal skills

Problem-solving

Education

Degree level education

Job description

Purpose of Role

Support the delivery of end to end implementation of State Street’s Enterprise Continuity programme in line with the global standards, helping the company prepare to resist, absorb, and recover from disruption. The position reports to the Global Head of Resiliency Continuity.

To provide end to end oversight of processes, ensuring desired outcomes from design through to delivery in order to achieve robust and repeatable resilience solutions that align with Resiliency by Design principles and support stakeholders within the Business, Technology and Risk.

The successful candidate will contribute across all aspects of the Enterprise Resiliency framework, including development of the Standards, enhancement projects and support for Business Continuity Directors and Advisors in the execution of their responsibilities

This role will contribute to the execution of State Street’s operational goals and plans by working in partnership with divisional/group management and/or external organisations.

Major Responsibilities

Role Specifics

• Provides oversight end to end from programme design to programme execution ensuring Business Leads and Continuity Personnel understand the intent of standards and are supported by the appropriate framework to manage risk.
• Provides guidance and direction to Business Lines and Corporate areas on programme delivery and regulatory requirements and via the Business Continuity Advisory team.
• Provides input and direction on enhancement projects in order to deliver effective solutions.
• Leads the Resiliency Advisory Board to provide recommendations on risk items and provide risk escalation where necessary.
• Drives definition of roles and responsibilities for Business Continuity Directors and Business Continuity Advisors along and related personnel to ensure effective delivery.
• Develops Business Continuity Advisory team to ensure a spread of specialist knowledge areas across related fields (IT/DR, Third Party, Cyber and related regulation) in all regions.
• Provides opportunities for team members to participate in appropriate industry forums to support effective development of the programme and effective personal development.
• Ensures connectivity between Business Continuity Advisory team and related internal groups, for example: Client Experience and Testing COE teams.

Level of Education/ Qualifications

Ideally educated to Degree level

Skills and Experience

• Project management and presentation skills
• Experience presenting to senior management; ability to work across functions and businesses and engage stakeholders at all levels of the firm and across multiple jurisdictions
• Experience interacting and influencing internal functions where you have no direct control
• Strategic and systematic thinker with the ability to execute tactically and demonstrate creative problem-solving skills
• Strong analytical intelligence for forward planning
• Strong interpersonal and client management skills with ability to sustain relationships with clients, peers and staff

Required Competencies

• Strong communication skills, both written and verbal
• Excellent customer relations/service skills
• Excellent project planning, team player and interpersonal skills
• Ability to multi-task effectively and efficiently
• Flexible and reliable; must operate with openness to continuous improvement and change
• Proven track record in delivery of large, complex, regionally significant initiatives within a financial services firm
• Strategic mind-set that includes change management controls
• Proven experience of working in a complex oversight environment
• Proven ability to influence and shape outcomes with senior level stakeholders

Why this role is important to us

Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.

We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.

Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity, neurodiversity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careersv

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