Global Head of Enterprise

Bolt; Greater London; Hybrid; GBP 180,000 - 240,000; Full time

Benefits offered by this job

Stock option package

Hybrid work model

Job summary

Bolt is seeking a Global Head of Enterprise (Sales & Account Management) to lead Bolt Food & Delivery’s strategic merchant relationships across 17 countries. You will shape enterprise strategy, negotiate high-impact deals, and partner with senior teams to maximise long-term value and partner performance.

You will manage a large enterprise book, build Joint Business Plans, and drive growth while aligning with cross-functional teams to deliver scalable solutions. Relocation to Tallinn is possible.

Qualifications

• Experience in enterprise sales, strategic partnerships or commercial leadership roles.
• Proven track record managing large enterprise accounts and multi-country negotiations.
• Experience working with senior stakeholders and C-level counterparts, with strong English communication.

Responsibilities

• Define the enterprise strategy across national and international chains.
• Own and grow a large enterprise book of business with key accounts.
• Lead complex commercial negotiations on commissions, margins and investments.
• Drive expansion across markets and ensure governance, revenue visibility and partner health.
• Develop Joint Business Plans with top partners to drive growth and profitability.
• Coordinate with Product, Operations, Marketing, Finance and Legal to deliver scalable enterprise solutions.

Skills

Enterprise sales

Strategic partnerships

Commercial leadership

Multi-country experience

Stakeholder management

English proficiency

Job description

About Bolt

Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.
From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding.
And we're just getting started.

Why join Bolt?

• Build the future of mobility and help transform how people live and move in cities.
• Tackle challenges at scale that span technology, operations, regulation, and growth.
• Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry.
• Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.
  

About The Role

As Global Head of Enterprise (Sales & Account Management), you will lead Bolt Food & Delivery’s most strategic merchant relationships globally. This includes full ownership of national and international chains across 17 countries, managing partnerships at global, group and country level, and ensuring we maximise long-term commercial value while increasing partner sales.
You will define the enterprise strategy, lead high-impact commercial negotiations, and shape joint business plans with our top partners. You’ll work closely with Product, Merchant Operations, Marketing, Finance, Legal and local market teams to unlock scalable solutions, improve partner performance and ensure profitable, durable partnerships.
This role is ideal for a commercially sharp, structured leader who can operate at both strategic and hands-on levels, navigate complexity across multiple markets, and build strong senior relationships internally and externally. You will play a key role in developing a high-performance Enterprise function and setting the bar for how we work with our largest partners worldwide.

Main Tasks And Responsibilities

• Own the global Enterprise strategy across national and international chains, ensuring it is aligned with Bolt Food’s commercial and growth priorities.
• Manage and grow a large enterprise book of business, including direct ownership of key strategic accounts and oversight of individual contributor portfolios (c. €XXXm in annual GMV).
• Lead complex commercial negotiations covering commission, commercial margin, marketing investment, exclusivity and expansion agreements, securing win–win outcomes.
• Drive expansion of enterprise partners across existing and new markets, managing a large multi-country pipeline and ensuring strong commercial governance, performance tracking and visibility on revenue, margin and partner health.
• Build and execute Joint Business Plans with top partners to drive growth, retention, profitability and strategic differentiation for both Bolt and our merchants.
• Act as the senior commercial point of contact for Bolt Food’s most important brands, providing clear direction, prioritisation and structure to enterprise workstreams across 17 countries while partnering closely with Product, Merchant Operations, Marketing, Finance and Legal to deliver scalable enterprise solutions.
  

About You

• You have strong experience in enterprise sales, strategic partnerships or commercial leadership roles, ideally in marketplace, SaaS or consumer tech environments.
• You have a proven track record of managing large enterprise accounts and complex multi-country commercial negotiations, with clear ownership of revenue, margin and long-term partner value.
• You have experience operating across multiple markets and working with senior stakeholders and C-level counterparts, with excellent communication and negotiation skills in English.
• You are a highly structured, commercially sharp leader who can prioritise effectively, navigate ambiguity and operate at both strategic and hands-on levels.
• You have strong stakeholder management skills, with the ability to influence and collaborate across Product, Operations, Marketing, Finance and Legal teams.
• You are willing to travel across markets as required and to relocate to Tallinn, Estonia, where our HQ is located.
  

Why you’ll love it here

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
  

Some perks may differ depending on your location and role.

At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Everyone is welcome

Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability.

We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.