Global Head of Community & Growth

Propel; United Kingdom; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Propel, an international scale-up, seeks a commercial leader who will transform an engaged customer base into one of the world’s most influential private communities, driving significant growth.

This role goes beyond events; you will define how a sophisticated global audience grows over five years, deepen relationships, grow referrals, and forge strategic partnerships. You’ll design programmes, curate executive experiences, and measure success by advocacy and commercial impact.

Responsibilities

• Define and own the global Community strategy.
• Build a community that creates lasting relationships between investors, partners and the business.
• Design programmes that increase advocacy, referrals and long-term customer value.
• Develop strategic partnerships that strengthen the ecosystem and create commercial opportunities.
• Curate exceptional experiences, executive dinners, roundtables and private events where they support a clear commercial objective.
• Decide where the business should invest its time, budget and attention.
• Create a community people actively want to belong to and introduce others into.
• Define how success is measured beyond attendance, focusing on advocacy, relationship strength, referrals, retention and commercial impact.

Job description

Propel, an international scale-up, seeks a commercial leader who will transform an engaged customer base into one of the world’s most influential private communities, driving significant growth.

This role goes beyond events; you will define how a sophisticated global audience grows over five years, deepen relationships, grow referrals, and forge strategic partnerships. You’ll design programmes, curate executive experiences, and measure success by advocacy and commercial impact.