Global Freight Planner – Air, Sea & Road Operations

Resolve Recruitment Services Ltd; England; On-site; GBP 28,000 - 29,000; Full time

Job summary

Reactive Recruitment are partnering with a leading European freight forwarding company to recruit a Freight Planner for their Bedford offices. The role involves executing orders by Air, Sea and Road, with a focus on Australia, New Zealand and Japan, and requires current freight forwarding experience.

You will build strong client and partner relationships, support cross-departmental needs, and ensure accurate order processing while contributing to continuous improvement across UK and EU teams.

Qualifications

• Current/recent experience in Freight Forwarding essential - minimum 1 year.
• Excellent organisational skills and attention to detail.
• PC literate in Microsoft applications.

Responsibilities

• Execute orders by all modes of transport (Air, Sea and Road) ensuring orders are processed in a timely and cost effective manner – largely focusing on Australia, New Zealand and Japan.
• Conduct themselves in a professional and collaborative manner promoting good working practices and leading by example.
• Build excellent working relationships with clients and transport partners.
• Support all departments when required to resolve queries, provide informed feedback, participate in calls / meetings, cover teammates absence, source rates etc.
• Work collaboratively with all entities across our UK and EU locations.
• Ensure all activity within order processing, job authorisation, document upload, use of pre-entered client and carrier tariffs, rate shopping etc, is processed correctly with consistently high levels of accuracy and attention to detail.
• Work independently and as part of a team to build a positive working atmosphere and to achieve successful results.
• Participate in and support regular operational reviews ensuring follow up of actions and continuous improvement.
• Maintain files and records within the network ensuring good communication of updates and compliance to processes.
• Review shipment requirements when EU / UK Customs clearance is required and provide guidance to clients and team members when required.

Skills

Freight forwarding

Organisational skills

Microsoft Office

Job description

Reactive Recruitment are partnering with a leading European freight forwarding company to recruit a Freight Planner for their Bedford offices. The role involves executing orders by Air, Sea and Road, with a focus on Australia, New Zealand and Japan, and requires current freight forwarding experience.

You will build strong client and partner relationships, support cross-departmental needs, and ensure accurate order processing while contributing to continuous improvement across UK and EU teams.