Global Events Experience Manager

TN United Kingdom; Manchester; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Global Events Experience Manager to revolutionize their event capabilities. This role focuses on enhancing client relationships through strategic event management, ensuring high-quality experiences that resonate with stakeholders. The ideal candidate will lead the design and execution of innovative events, working closely with senior executives and teams to deliver seamless campaigns. If you are passionate about creating impactful brand experiences and thrive in a collaborative environment, this opportunity is perfect for you.

Qualifications

• Experience in event strategy and delivery is essential.
• Strong relationship-building skills with clients and partners.
• Ability to create engaging online experiences.

Responsibilities

• Transform the events management capabilities for high-level events.
• Develop and maintain a global events calendar.
• Manage stakeholders at all levels, including senior executives.

Skills

Event Strategy

Stakeholder Management

Budget Management

Project Management

Creative Thinking

Communication Skills

Relationship Building

Tools

Event Management Software

Job description

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Global Events Experience Manager, Manchester

Client: NCC Group

Location: Manchester, United Kingdom

Job Category: Hospitality

EU work permit required: Yes

Job Reference: f954c95b5254

Job Views: 16

Posted: 29.04.2025

Expiry Date: 13.06.2025

Job Description:

The Opportunity

The purpose of this role is to transform our events capabilities to improve our ability to build strategic client relationships and create passionate advocates. To engage stakeholders (prospects, clients, potential and current employees) with our business and contribute to improved client experience through the whole end-to-end customer journey by bringing to life what we do, and ‘making it real’. This role will act as the centre of excellence for event management, responsible for the central management and delivery of events for the cyber business on a global basis. The role will work with regional marketing teams on the planning, organisation, and successful execution of events and conferences for clients to enhance NCC Group’s brand. It will involve dealing with senior (c-level) executives of leading global companies and governments. In this global role, the successful candidate will work collaboratively and build trusted relationships with colleagues and stakeholders across the firm, creating and delivering a seamless end-to-end campaign and event experience.

Responsibilities

1. Transform the events management capabilities and our ability to deliver high-level relationship programmes and events.
2. Create engaging brand experiences to bring Cyber to engage a broad set of key stakeholders across our business at events and as part of other initiatives, e.g., government affairs and our real estate footprint.
3. Responsible for our event technology, production, and project management globally, working with colleagues to ensure delivery of high-quality events and consistent client experience.
4. Lead the design, development, and maintenance of event management best practices and support colleagues in the execution and delivery of common event processes (by developing and using consistent SOPs, templates, and tools).
5. Develop and maintain a global events calendar of industry events, company-led events, and strategic relationship events (as part of vertical, ABM, or c-level buyer programmes).
6. Develop and lead an event management database program, working with and managing database resources to leverage data fully. Support analytics programs and ensure GDPR compliance.
7. Manage a broad set of stakeholders at all levels, including senior government figures and c-suite clients.

Qualifications

1. Experience in event strategy and delivery.
2. Ability to establish and design an events strategy and calendar.
3. Experience in planning, developing, and executing events and experiences.
4. Skill in sourcing unique venues, locations, entertainment, and speakers.
5. Ability to create engaging online experiences.
6. Experience managing external contractors and agencies.
7. Ability to work with designers and creative teams to elevate brand experiences.
8. Strong relationship-building skills with clients, partners, and industry experts.
9. Budget management and supplier strategy experience.
10. Experience managing event technology and working with digital colleagues.
11. Excellent communication and stakeholder management skills.
12. Coaching and collaboration skills.
13. Strategic thinking and planning capabilities.
14. Ability to build relationships at senior organizational levels.
15. Creative thinking and a growth mindset.
16. Presentation skills.
17. Project management skills.

About NCC Group

The NCC Group family has over 2,200 members worldwide, providing trusted advisory services to 15,000 customers. Originating in the UK, we now have offices across North America, Canada, Europe, Asia-Pacific, and the United Arab Emirates.

We are passionate about helping our customers protect their brand, value, and reputation against the evolving threat landscape. We invest in our people and our business to fuel this passion.