Global Events Experience Manager

The Opportunity

The purpose of this role is to transform our events capabilities to improve our ability to build strategic client relationships and create passionate advocates. To engage stakeholders (prospects, clients, potential and current employees) with our business and contribute to improved client experience through the whole end-to-end customer journey by bringing to life what we do, and ‘making it real’. This role will act as the centre of excellence for event management, responsible for the central management and delivery of events for the cyber business on a global basis. The role will work with regional marketing teams on the planning, organisation, and successful execution of events and conferences for clients to enhance NCC Group’s brand. The role involves dealing with senior (c-level) executives of leading global companies and governments. In this global role, the successful candidate will work collaboratively and build trusted relationships with colleagues and stakeholders across the firm. The aim is to create and deliver a client and colleague experience that reflects the company's brand through seamless end-to-end campaigns and event experiences.

Responsibilities

1. Transform the events management capabilities and our ability to deliver high-level relationship programmes and events.
2. Create engaging brand experiences to bring Cyber to engage a broad set of key stakeholders across our business at events and also as part of other initiatives e.g. government affairs and our real estate footprint.
3. Responsible for our event technology, production, and project management globally, working with colleagues to ensure delivery of high-quality events and consistent client experience.
4. Lead the design, development, and maintenance of event management best practices and support colleagues in execution and delivery of common event processes (by developing and using consistent SOPs, templates, and tools).
5. Develop and maintain a global events calendar of industry events, company-led events, and strategic relationship events (as part of vertical, ABM, or c-level buyer programmes).
6. Develop and lead an event management database program, working with and managing database resources to fully leverage the power of the data. Support analytics programs. Ensure GDPR compliance.
7. Manage a broad set of stakeholders at all levels (from senior government figures to c-suite clients).
8. Stakeholder management - liaising with senior-level executives of blue-chip companies.

Qualifications

1. Experience in event strategy and delivery.
2. Ability to establish and design an events strategy and calendar.
3. Experience in planning, developing, and executing events and experiences.
4. Skill in sourcing unique venues, locations, entertainment, and speakers.
5. Ability to create engaging online experiences.
6. Experience managing external contractors and agencies.
7. Ability to work with designers and creatives to elevate the brand experience.
8. Strong relationship-building skills with clients, partners, and industry experts.
9. Experience managing budgets and supplier strategies.
10. Proficiency in managing event technology and working with digital teams.
11. Excellent communication and stakeholder management skills.
12. Coaching and collaboration skills.
13. Strategic thinking and planning abilities.
14. Relationship building at senior levels.
15. Creative thinking.
16. Growth mindset.
17. Presentation skills.
18. Project management skills.

About NCC Group

The NCC Group family has over 2,200 members worldwide, providing trusted advisory services to 15,000 customers. Originating in the UK, we now have offices in North America, Canada, Europe, Asia-Pacific, and the United Arab Emirates.

We are passionate about helping our customers protect their brand, value, and reputation against the evolving threat landscape. We invest in our people and our business to fuel this passion.