Global eDiscovery & Data Mining Lead - Cyber Response

Epiq eDiscovery Solutions; City Of London; Remote; GBP 90,000 - 130,000; Full time

Job summary

Epiq is seeking an experienced Manager, International Data Mining to lead data mining and document review services for cyber incident response across Europe and APAC, with global project support.

Based in the United Kingdom or Europe, you will manage an international team, uphold delivery standards, and expand technology-enabled capabilities while collaborating with North America when needed.

Qualifications

• 6+ years of experience in eDiscovery Client Services, eDiscovery Project Management, Technology Assisted Review, or Cyber Incident Response.
• Extensive experience in managing clients and meeting tight deadlines or requests.
• Strong written and verbal communication, capable of raising the bar with customers and internal teams.
• Experience coordinating with Sales teams throughout project lifecycles.
• Ability to work flexibly to support colleagues in non-European geographies and across continents.

Responsibilities

• Ensure clients receive world-class service during project initiation, data mining, review, and case closure
• Manage a team of project management & data mining professionals
• Serve as a point of escalation for client concerns or internal quality challenges
• Prioritize servicing growth in European and Asia-Pacific markets while supporting North America as a secondary objective
• Build & continuously improve Epiq's data mining capabilities
• Personally manage client projects when required
• Provide mentorship and continuous personal development to team members
• Implement new software (including AI & machine learning tools) as defined by leadership
• Complete other special transformative projects as defined by leadership
• Participate in ongoing professional development

Skills

eDiscovery Client Services

eDiscovery Project Management

Technology Assisted Review

Cyber Incident Response

Client relationship management

Communication skills

Tools

Relativity

Canopy

AI/machine learning tools

Job description

Epiq is seeking an experienced Manager, International Data Mining to lead data mining and document review services for cyber incident response across Europe and APAC, with global project support.

Based in the United Kingdom or Europe, you will manage an international team, uphold delivery standards, and expand technology-enabled capabilities while collaborating with North America when needed.