Global eDiscovery & Cyber Data Mining Manager

Epiq; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Epiq is seeking an experienced operational and client-service leader for the United Kingdom/Europe to lead our Cyber Incident Response data mining initiative. The Manager will oversee an international team delivering data mining and document review services across Europe and APAC, while supporting global projects.

The role combines people management, client delivery, process improvement, and technology implementation to maintain high quality standards and expand capabilities.

Qualifications

• 6+ years in eDiscovery Client Services, eDiscovery Project Management, Technology Assisted Review, or Cyber Incident Response.
• Experience managing clients and meeting tight deadlines or requests.
• Strong understanding of Relativity and eDiscovery concepts including data culling, keyword searching, and metadata analysis.

Responsibilities

• Ensure world-class service during project initiation, data mining, review, and case closure.
• Manage a team of project management and data mining professionals.
• Serve as escalation point for client concerns or internal quality challenges.
• Prioritize growth in Europe and Asia-Pacific while supporting North America as needed.
• Build and improve Epiq’s data mining capabilities; implement new software incl. AI/ML tools.
• Directly manage client projects when required; mentor and develop team members.
• Collaborate with Sales and other functions to align on processes and policies across regions.

Skills

eDiscovery

Project management

Data mining

Leadership

Canopy

Relativity

Client management

Tools

Relativity

Canopy

Job description

Epiq is seeking an experienced operational and client-service leader for the United Kingdom/Europe to lead our Cyber Incident Response data mining initiative. The Manager will oversee an international team delivering data mining and document review services across Europe and APAC, while supporting global projects.

The role combines people management, client delivery, process improvement, and technology implementation to maintain high quality standards and expand capabilities.